Craig Carter
Nesbit
Summary
Results-driven operations supervisor with expertise in performance monitoring, safety oversight, and staff training. Proven track record in streamlining workflows to enhance productivity and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
Old Dominion Freight Line
Byhalia, MS
10.2015 - Current
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Managed team performance, providing training and mentoring to enhance productivity and efficiency.
- Streamlined workflow processes, resulting in improved operational efficiency across multiple departments.
- Coordinated logistics and transportation schedules, optimizing resource allocation for timely deliveries.
- Developed and enforced standard operating procedures, enhancing consistency in service delivery.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.
Field Operator
Classic Party Rentals
Memphis, TN
06.2009 - 10.2015
- Operated event equipment, ensuring functionality and safety during setup and breakdown processes.
- Coordinated logistics for on-site events.
- Trained new team members on equipment handling and safety protocols to enhance operational efficiency.
- Supervised equipment loading and unloading procedures.
- Collaborated with event planners to address client needs, ensuring seamless execution of events and customer satisfaction.
- Ensured proper equipment calibration, minimizing errors that could impact fieldwork results or operations efficiency.
- Supported other crew members by carrying supplies, tools and equipment to job locations.
- Achieved timely project completion with effective communication and collaboration among team members.
Education
High School Diploma -
Hernando High School
Hernando, MSSkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Warehouse operations
- Customer relations
- Employee development
- Safety oversight
- Customer service
- Coaching and mentoring
- Scheduling
- Staff training
Timeline
Operations Supervisor
Old Dominion Freight Line
10.2015 - Current
Field Operator
Classic Party Rentals
06.2009 - 10.2015
High School Diploma -
Hernando High School