Cristal Sterling
Ocean Springs
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating a pleasant work environment for staff. As well as a strong background in education and hospitality, notably as a Special Education Teaching Assistant at Oak Park Elementary. Proven expertise in team building and inventory control, enhancing operational efficiency and student engagement. Committed to delivering exceptional customer service while driving sales growth through efficient event coordination.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Special Education Teaching Assistant
Oak Park Elementary
08.2023 - 09.2025
- Supported individualized education plans by implementing tailored learning strategies for diverse student needs.
- Monitored student progress, providing feedback to teachers and parents on academic development and behavioral improvements.
- Participated in professional development workshops to enhance skills in special education methodologies and best practices.
Assistant Bar Manager
Big Mike's Speak Easy
10.2014 - 03.2017
- Assisted in managing bar operations, ensuring smooth service and customer satisfaction.
- Developed and implemented inventory control measures, reducing waste and optimizing stock levels.
- Collaborated with management to create promotional events, driving customer engagement and sales growth.
Retail Store Manager
Wet Seal
02.2008 - 05.2012
- Oversaw daily operations, ensuring optimal staff performance and trained team members on sales techniques and customer service standards.
- Implemented strategic merchandising initiatives to enhance product visibility and drive sales.
- Developed procedures that improved efficiency in store workflows and reduced costs.
Education
High School Diploma -
Ocean Springs High School
Ocean Springs, MS05-2009
Skills
- Knowledge in F&B operations
- Budget management
- Team building
- Customer service excellence
- Inventory control
- Event coordination
- Collaborative teamwork
- Data collection
- Creating menu's with liquor reps
- Scheduling staff
Certification
- PMCE restraint training
- First Aid, Cpr, and AED
Timeline
Special Education Teaching Assistant
Oak Park Elementary
08.2023 - 09.2025
Assistant Bar Manager
Big Mike's Speak Easy
10.2014 - 03.2017
Retail Store Manager
Wet Seal
02.2008 - 05.2012
High School Diploma -
Ocean Springs High School