Summary
Overview
Work History
Education
Skills
Timeline
Generic

CRYSTAL CRAIG

Southaven

Summary

Offering proven customer relations/customer service, administrative, and organizational skills supported by computer knowledge and experience. My background includes a position in a professional environment with a track record of effectiveness. Recognized for professionalism, productivity, ability to handle pressure, and flexibility in making decisions.

Overview

12
12
years of professional experience

Work History

Senior Administrative Specialist

St. Jude Children Research Hospital
10.2022 - Current
  • Provide day-to-day administrative support to clients internally and support needs for materials organization.
  • Maintain and optimize the faculty member's calendars and schedule appointments and meetings and address conflicts with adequate time for preparation, follow-up and planning.
  • Manage phone and email correspondence, tracking office supplies, document formatting and editing, and scheduling meetings.
  • Coordinate training for new team members, overseeing onboarding details and designing framework for future acquisitions.
  • Create standard reports related to budget, expenses, and invoices to ensure documentation and data management while providing confidentiality

Administrative Assistant /Listing Coordinator

The Justin Lance Team - Keller Williams Realty
09.2018 - 10.2022
  • Prepared and organized listing paperwork for Team Leader.
  • Maintained knowledge of office procedures and policies relating to real estate state law and real estate national law.
  • Managed executive calendars to strategically coordinate meetings and appointments.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Prepared and distributed marketing flyers, emails, postcards, and letters for active listed.
  • Prepared and conducted out of office events such as open houses and client appreciation events

Administrative Assistant/Media Assistant

Brown Missionary Baptist Church
01.2018 - 06.2018
  • Operated manual and robotic cameras for worship services, various BMBC onsite events, and authorized off site events
  • Operated video switcher and directs camera operators
  • Input motion and still graphic backgrounds, sermon notes, song lyrics, etc. for worship services and various events at both campuses
  • Created PowerPoint presentations for video announcements, special announcements, funerals, other ministry requests, etc
  • Provided camera and graphic training to new and veteran team members
  • Provided voice-over for medical moments and announcements
  • Cross-trained on audio systems
  • Oversaw audio needs for weddings, funerals, etc.
  • Organized, complied, and distributed weekly media schedule to media leaders and scheduled volunteers

Teller Specialist, Vault Specialist

Regions Bank
08.2014 - 01.2018
  • Provided paying and receiving transaction services to customers with accuracy, professionalism, and high level of service
  • Answered customer inquires regarding products while complying with disclosure requirements, regulations, and consumer privacy policies
  • Balanced cash drawer and vault cash at end of day and secured monies in accordance with established procedures
  • Balanced operational reports such as: cash items, teller over/short report, cashier's checks report, etc,

Medical Assistant, Lab Manager

Kidney Disease Consultants
12.2012 - 08.2014
  • As lab manager, oversaw every aspect of lab
  • Performed Venipunctures for blood work
  • Recorded and documented vitals signs such as: temperature, weight , blood pressure, etc
  • Updated and called in medications
  • Scheduled appointments
  • Collected payments

Education

Associate of Science -

Mississippi State University

Diploma - Medical Assisting: Medical Assistant

Remington College
Memphis, Starkville, TN, MS
2012

Skills

  • Excellent communication skills
  • Proficient in Microsoft Office, Word, Excel
  • Excelled in ProPresenter Graphic software
  • Administrative Support
  • Office Management
  • Personnel Scheduling
  • Executive Calendars
  • Coordination of Administrative Activities

Timeline

Senior Administrative Specialist

St. Jude Children Research Hospital
10.2022 - Current

Administrative Assistant /Listing Coordinator

The Justin Lance Team - Keller Williams Realty
09.2018 - 10.2022

Administrative Assistant/Media Assistant

Brown Missionary Baptist Church
01.2018 - 06.2018

Teller Specialist, Vault Specialist

Regions Bank
08.2014 - 01.2018

Medical Assistant, Lab Manager

Kidney Disease Consultants
12.2012 - 08.2014

Diploma - Medical Assisting: Medical Assistant

Remington College

Associate of Science -

Mississippi State University
CRYSTAL CRAIG