Crystal Hightower
Goodman
Summary
I have five plus years of experience in the healthcare field. I have worked with all age groups and also people who have Intellectual Disability. I have excellent communication skills, problem solving, and leadership skills Compassionate case manager with expertise in client assessment and individualized care plans. Proven ability to foster team collaboration and maintain clear communication to enhance client outcomes.
Overview
2026
2026
years of professional experience
Work History
Case Manger
Madison Court
Canton
01.2024 - Current
- Assisted clients in navigating available resources and services for support.
- Provided hands-on and proactive leadership to community services staff.
- Participated in team meetings to discuss case updates and strategies.
- Maintained accurate records of client interactions and service plans.
- Developed individualized care plans tailored to client requirements and goals.
- Monitored client progress and adjusted care plans as necessary.
- Managed case documentation to ensure compliance with legal and regulatory standards.
- Facilitated communication between clients, families, and service providers.
- Coordinated client assessments to identify needs and develop personalized care plans.
behaviorist Assistance (intern ship)
Millcreek at Kosciusko
Kosciusko
- Assessed client behavior using established assessment tools and techniques.
- Developed individualized treatment plans to address specific behavioral needs.
- Collaborated with interdisciplinary teams to implement behavior intervention strategies.
- Conducted regular observations to monitor client progress and adjust interventions.
- Documented behavioral data and maintained accurate client records for review.
- Coordinated with multidisciplinary team members including psychiatrists, psychologists, social workers and other healthcare providers to provide comprehensive care for clients.
- Monitored clients' progress towards goals established in their treatment plans.
- Facilitated psychoeducational groups for clients focusing on topics such as coping skills development or life-skills training.
- Participated in trainings and workshops related to behavioral health topics such as trauma informed care or cultural sensitivity.
- Analyzed data collected during sessions to determine the effectiveness of interventions being used.
- Conducted assessments of individuals to identify behavioral issues and develop individualized treatment plans.
Headloader
Tyson Foods
Carthage
- Led team meetings to align on project objectives and priorities.
- Developed training materials for new staff to enhance onboarding efficiency.
- Mentored junior leaders in effective team management and decision-making.
Stocker, Cashier
Kangaroo Crossing
Goodman
- Stocked shelves with merchandise to maintain inventory levels and product availability.
- Organized displays to enhance product visibility and customer experience.
- Reported low stock levels to management for timely reordering of products.
- Stocked shelves with newly arrived products.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
HeadCook
young's 51 stop
Goodman
- Managed kitchen operations and coordinated meal preparation schedules efficiently.
- Oversaw inventory management and maintained supply levels for cooking ingredients.
- Trained and mentored junior kitchen staff on food safety and cooking techniques.
- Developed new recipes and adjusted menus based on seasonal ingredients.
- Monitored food quality and presentation to meet restaurant standards consistently.
- Ensured that all food safety regulations were followed in the kitchen.
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Trained new staff members in safe food handling procedures and knife skills.
Education
Bachelor of Social Work - Social Work
Mississippi Valley State University
Itta Bena, MS12-2022
Early ChildHood Development -
Holmes Community College
Goodman, MS05-2019
High School Diploma -
Holmes Central High School
Lexington Mississippi 05-2017
Skills
- Case management
- Client assessment
- Individualized care plans
- Behavioral intervention strategies
- Data analysis
- Team collaboration
- Communication skills
- Time management
- Record keeping
- Annual case reviews
- Case needs assessment
- Empathy and compassion
- Direct patient care
- Patient support
- Interdisciplinary Team Member
Accomplishments
Member of the Social Work Club (2019-2022)
Timeline
Case Manger
Madison Court
01.2024 - Current
behaviorist Assistance (intern ship)
Millcreek at Kosciusko
Headloader
Tyson Foods
Stocker, Cashier
Kangaroo Crossing
HeadCook
young's 51 stop
Bachelor of Social Work - Social Work
Mississippi Valley State University
Early ChildHood Development -
Holmes Community College
High School Diploma -
Holmes Central High School