Crystal Ramsey
Como,MS
Summary
Detail-oriented administrative professional with experience in administrative support, quality auditing, and team leadership. Skilled in scheduling, documentation, customer service, and maintaining organized office operations. Proven ability to multitask, communicate effectively, and support daily operations with professionalism and accuracy.
Overview
22
22
years of professional experience
Work History
Quality Auditor
Milwaukee Tool
Olive Branch, MS
04.2022 - Current
- Conduct visual inspections of components, materials, and finished packaging to ensure quality standards
- Verify that pallets and boxes accurately match customer orders and shipping documentation
- Identify and resolve scanning issues and data discrepancies, ensuring accurate reporting and communication
- Demonstrate flexibility by adapting to changes and efficiently performing additional tasks as assigned
Administrative Assistant
Midsouth Anesthesia Consultants
Southaven, MS
02.2019 - 05.2024
- Greeted and assisted patients in a professional and friendly manner
- Updated and maintained accurate patient demographic information
- Verified insurance eligibility and coverage information
- Collect patient co-pays and process payments
- Maintained and obtained medical records while ensuring confidentiality
- Coordinated communication between patients, providers, and insurance companies
- Provided administrative support in a fast-paced medical office environment
General Manager
Burger King
Senatobia, MS
05.2004 - 11.2020
- Observed business trends to provide solutions to customers and prevent profit declines.
- Built high-performing teams and worked collaboratively to drive change initiatives within organization.
- Led daily operations to ensure efficient, high-quality customer service and order accuracy
- Supervised and directed staff to uphold cleanliness, sanitation, performance to ensure compliance with health and safety regulations
- Managed cash handling procedures, including reconciling receipts, preparing deposits, and maintaining financial records
- Placed supply orders, managed invoices, and tracked inventory levels
- Forecasted sales trends to create accurate schedules for crew and management team
Education
Medical Office Technology
Northwest Mississippi Community College
Senatobia, MS08.2005
High School Diploma - undefined
North Panola High School
Sardis, MS05.2003
Skills
- Excellent verbal and written communication skills
- Detailed oriented and excellent organizations skills
- Proficient in Microsoft
- Scheduling & calendar management
- Types 45-50 pm with accuracy
- Outstanding customer service skills
Timeline
Quality Auditor
Milwaukee Tool
04.2022 - Current
Administrative Assistant
Midsouth Anesthesia Consultants
02.2019 - 05.2024
General Manager
Burger King
05.2004 - 11.2020
High School Diploma - undefined
North Panola High School
Medical Office Technology
Northwest Mississippi Community College