Cydnee Say
Southaven
Summary
Developed strong negotiation and conflict resolution skills in fast-paced, high-pressure environment. Excel at managing sensitive situations with professionalism and tact, ensuring positive outcomes for all parties involved. Seeking to transition these abilities into new field, leveraging analytical thinking and effective communication.
Overview
8
8
years of professional experience
Work History
SENIOR PACKAGE RECOVERY AGENT
FEDEX
- This FedEx facility handled lost and undeliverable packages
- My team and I were the first people to touch the incoming packages
- It was our job to receive the packages and enter them into the system
- Early on, I was producing high numbers and stayed consistent
- After a year of employment, I was promoted to team lead
Machine Operator
Fedex Supply Chain
06.2024 - 12.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Packing medical products that were shipped internationally.
FOH Supervisor
Compass Group Inc.
11.2022 - 03.2024
- Maintaining cleanliness within the club.
- Delegating and assigning ambassadors to a station: floor, buffet, glasses, or coffee stations.
- Attending to any guest that may need assistance.
- Ensuring ambassadors are on task.
BARBACK
TWIST BAR AND BISTRO
02.2022 - 08.2022
- Assisted bartenders with anything and everything they needed throughout their shift: Refilling ice wells, restocking liquor bottles, changing kegs etc
MACHINE DRIVER PICKER
GRAINGER
08.2020 - 12.2021
- At Grainger, I was part of the machine picking team
- The machine drivers would generally pick heavier and bulkier items
- We would pick every order that entered the facility that was put in by4:45 pm
CASHIER/LINE COOK
RUNWAY CAFE
08.2016 - 12.2018
- At runway café, I learned each job position during my employment there: cashier, line cook, chef, and cater coordinator
- I gained a great amount of customer service experience as I interacted with people daily
Education
Some College -
BYU-I
High School Diploma - undefined
Kearns High School
06.2016
Skills
- Team leadership
- Task delegation
- Attention to detail
- Dependable and responsible
- Organizational skills
- Decision-making
Timeline
Machine Operator
Fedex Supply Chain
06.2024 - 12.2024
FOH Supervisor
Compass Group Inc.
11.2022 - 03.2024
BARBACK
TWIST BAR AND BISTRO
02.2022 - 08.2022
MACHINE DRIVER PICKER
GRAINGER
08.2020 - 12.2021
CASHIER/LINE COOK
RUNWAY CAFE
08.2016 - 12.2018
SENIOR PACKAGE RECOVERY AGENT
FEDEX
High School Diploma - undefined
Kearns High School
Some College -
BYU-I
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