Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cynthia Bickham

Bay Saint Louis

Summary

Knowledgeable [Desired Position] with solid background in managing front desk operations. Adept at handling visitor inquiries and coordinating with various departments to ensure smooth workflow. Demonstrated ability to manage multi-line phone systems and maintain accurate records.

Professional receptionist skilled in managing front desk operations and providing exceptional customer service. Adept at handling inquiries, coordinating appointments, and maintaining organized workspace. Strong focus on collaborative teamwork, ensuring smooth daily operations, and adapting to evolving needs. Reliable and personable, with proficiency in communication, multitasking, and problem-solving.

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Desk Receptionist

Innovative Medical
3769 Pontchartian Drive
09.2025 - Current
  • Managed front desk operations, ensuring exceptional customer service and efficient visitor check-in processes.
  • Coordinated appointment scheduling and maintained organized records for optimal office efficiency.
  • Trained new reception staff on procedures and company policies to enhance team performance.
  • Implemented improvements to the booking system, increasing accuracy and reducing scheduling conflicts.Assist medical residents and clinical staff with daily administrative needs

    Prepare and submit prior authorizations (PA) for Medicaid

    Maintain accurate medical records and patient documentation

    Communicate with patients regarding appointments, paperwork, and follow-ups

    Provide excellent customer service while ensuring confidentiality and compliance

Certified Nursing Assistant (CNA)

ARMED FORCES RETIREMENT HOME
Gulfport, MS
04.2023 - Current
  • Take phone calls assist residents with help if needed clean wash laundry

manager

Wendy's
Bay Saint Louis, MS
01.2020 - 04.2023
  • Cook open store prep communication
  • Count money

Education

High school diploma -

Covington High School
Covington, LA
05.2015

Skills

  • Laundry
  • Home Care
  • Vital Signs
  • Nursing
  • Senior Care
  • Caregiving
  • Patient Care
  • Dementia Care
  • Hospice Care

Certification

  • CNA
  • CPR Certification
  • State Tested Nursing Assistant
  • BLS Certification

Languages

English
Professional Working

Timeline

Desk Receptionist

Innovative Medical
09.2025 - Current

Certified Nursing Assistant (CNA)

ARMED FORCES RETIREMENT HOME
04.2023 - Current

manager

Wendy's
01.2020 - 04.2023

High school diploma -

Covington High School
Cynthia Bickham