Cynthia Mcgee
Terry,MS
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
30
30
years of professional experience
Work History
QA Inspector
Hunter Engineering
06.2015 - Current
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Upheld codes and regulations governing materials, processes, and procedures.
- Sorted product and provided expertise on non-conforming product requirements.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
Supervisor
Smalley Steel Ring Company
01.2001 - 06.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Observed packing operations to verify conformance to specifications.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
Shipping Clerk
Smalley Steel Ring Company
06.1995 - 08.2000
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Administrative Assistant
Dish Installation Network
10.1997 - 01.2000
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Liaised between clients and vendors and maintained effective lines of communication.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
Skills
- Documentation review
- Quality management systems
- Visual inspection
- Product inspection
- Training and mentorship
Timeline
QA Inspector
Hunter Engineering
06.2015 - Current
Supervisor
Smalley Steel Ring Company
01.2001 - 06.2013
Administrative Assistant
Dish Installation Network
10.1997 - 01.2000
Shipping Clerk
Smalley Steel Ring Company
06.1995 - 08.2000
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