Cynthia Royal
Store Manager
Wesson
Summary
Highly motivated, diligent professional with diverse background in retail sales, management, and overall office support. Proficient in learning new task quickly and exceeding expectations. Outgoing and friendly, with service-driven nature.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Store Manager
Bridgestone Americas
07.2022 - Current
- Maintaining vendor and customer relationships.
- Directly responsible for hiring and training.
- Managed inventory control, cash control, and store opening and closing procedures.
- Payroll and scheduling.
- Exceeding sales goals.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant Manager
Advance Auto Parts
03.2019 - 07.2022
- Promoted to Assistant Store Manager
- Supervised team members
- Managed store operations
- Managed opening and closing store
- Managed nightly sales totals
- Acted as customer service representative
- Handled and submitted incoming sales calls
Administrative Assistant
American Poultry Company
02.2020 - 12.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Property Manager
Public Storage
10.2014 - 10.2016
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Followed up on delinquent tenants and coordinated collection procedures.
Customer Service Supervisor
Burlington Coat Factory
10.2013 - 08.2014
- Processing payments, returns, and layaways.
- Supervising a team of 10 cashiers, and training new cashiers.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
Education
High school diploma -
Clearwater High School
Clearwater, Florida03.2013
Skills
- Recruiting
- Leadership
- Accounting
- Adaptability
- Assistant Manager Experience
- First aid
- Store management
- Microsoft Word
- Computer Literacy
- Conflict management
- Office management
- Management
- Customer service
- Supervising experience
- Service writing
- Business development
- Store Management Experience
- Team management
- Problem Solving
- Attention to detail
- Accounting software
- Retail Management
- Loss Prevention
- Property Management
- Strategic planning
- Business management
- Office Administration
- Automotive service
- QuickBooks
- Time Management
- Computer skills
- Training & development
Certification
EPA 609 Certification April 2025 to Present
Awards
BSRO 2024 Most Improved Store February 2025, BSRO 2024 Store of the Year February 2025, BSRO CFNA INVITATIONAL WINNER August 2024
Links
- Https://www.linkedin.com/in/cynthia-royal-287b57166
- Https://www.facebook.com/CynthiaEliseRoyal
Timeline
Store Manager
Bridgestone Americas
07.2022 - Current
Administrative Assistant
American Poultry Company
02.2020 - 12.2020
Assistant Manager
Advance Auto Parts
03.2019 - 07.2022
Property Manager
Public Storage
10.2014 - 10.2016
Customer Service Supervisor
Burlington Coat Factory
10.2013 - 08.2014
High school diploma -
Clearwater High School
Similar Profiles
Terry JonesTerry Jones
Tire Builder/Mill Operator/Extrusion Operator at Bridgestone AmericasTire Builder/Mill Operator/Extrusion Operator at Bridgestone Americas
Tyler SmithTyler Smith
Key Account Manager at Bridgestone AmericasKey Account Manager at Bridgestone Americas
Carolyn GordonCarolyn Gordon
Machine Operator/Trainer at Bridgestone AmericasMachine Operator/Trainer at Bridgestone Americas
Greg SmithGreg Smith
Kaizen Improvement Team Supervisor at Nissan North America, Inc.Kaizen Improvement Team Supervisor at Nissan North America, Inc.
Tammy Perry GibsonTammy Perry Gibson
Phlebotomist at S.A Career PrepPhlebotomist at S.A Career Prep