Daina Burnette
Carriere
Summary
Compassionate CNA/Receptionist with strong communication and organization skills. Demonstrated ability to support patient needs while managing appointments and maintaining accurate records. Committed to enhancing patient experience through empathy and attention to detail.
Overview
16
16
years of professional experience
Work History
CNA/Receptionist
New Country Living Personal Care Home
Carriere
08.2023 - Current
- Greeted visitors and answered phone calls in a friendly manner.
- Managed appointment scheduling for multiple staff members efficiently.
- Maintained organized filing system for client documents and records.
- Handled incoming and outgoing mail with attention to detail.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
CNA/Receptionist
New Country Living
Carriere
06.2010 - 01.2018
- Assisted residents with daily living activities and personal care needs.
- Documented patient information accurately in electronic health records.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Maintained cleanliness and safety standards in resident living areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Facilitated communication between patients, family members, and healthcare professionals.
Education
High School Diploma -
Pearl River Central High School
Carriere05-2003
Some College (No Degree) - Nursing
PRCC
Poplarville, MSSkills
- Patient care
- Vital signs monitoring
- Patient communication
- Patient documentation
- Electronic health records
- Appointment scheduling
- Infection control
Timeline
CNA/Receptionist
New Country Living Personal Care Home
08.2023 - Current
CNA/Receptionist
New Country Living
06.2010 - 01.2018
High School Diploma -
Pearl River Central High School
Some College (No Degree) - Nursing
PRCC