D'Aisha Polk
Biloxi
Summary
Accomplished Universal Banker with a proven track record at Hancock Whitney Bank, excelling in customer service and branch operations. Expert in cash handling and adept at developing customer relationships, I've significantly enhanced client satisfaction and team performance. My skills in electronic funds transfer and team coaching have fostered a positive, efficient banking environment.
Overview
5
5
years of professional experience
Work History
Universal Banker
Hancock Whitney Bank
06.2021 - Current
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
Merchandiser
TJ Maxx, TJX Companies
09.2020 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
Sales Associate
Charlotte Russe
02.2020 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Gulfport High School
Gulfport, MS05.2018
Skills
- Branch operations
- Cash handling proficiency
- Electronic funds transfer
- Customer needs assessment
- Customer service
- Teller experience
- Account openings
- Cash handling
- New account setup
- Developing customer relationships
- Team coaching and training
Accomplishments
Successfully became a Teller sponsor at Hancock Whitney Bank
Timeline
Universal Banker
Hancock Whitney Bank
06.2021 - Current
Merchandiser
TJ Maxx, TJX Companies
09.2020 - Current
Sales Associate
Charlotte Russe
02.2020 - 05.2020
High School Diploma -
Gulfport High School
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