Daisha Williams
Starkville
Summary
Detail-oriented professional with experience in housekeeping and deli services. Known for reliability and teamwork, consistently exceeding cleanliness standards and enhancing customer experiences through effective communication and prompt service.
Overview
2
2
years of professional experience
Work History
Housekeeping and Laundry Attendant
Hampton Inn By Hilton
Clinton
07.2024 - 11.2024
- Maintained cleanliness of guest rooms and public areas according to hotel standards.
- Managed laundry operations, ensuring timely washing, drying, and folding of linens.
- Restocked supplies such as toiletries and linens in guest rooms and storage areas.
- Reported maintenance issues promptly to ensure a safe environment for guests.
- Assisted guests with special requests related to housekeeping or laundry services.
- Followed safety protocols for handling cleaning chemicals and equipment properly.
- Stocked linen closets with fresh linens and supplies.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Sanitized surfaces throughout the facility including countertops, door handles.
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Changed bed sheets daily according to hotel standards and procedures.
- Followed established safety guidelines while operating equipment such as vacuum cleaners.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Delivered requested items such as additional pillows or blankets promptly to guests.
- Washed, dried, folded and ironed clothes according to customers' preferences.
Deli Clerk
Newks Eatery Cafe
Flowood
07.2023 - 08.2024
- Prepared and assembled deli meats and cheeses for customer orders.
- Maintained cleanliness and organization of the deli counter and equipment.
- Assisted customers with product selections and answered food-related inquiries.
- Operated slicers and other deli equipment following safety protocols.
- Stocked shelves with fresh ingredients, ensuring product rotation for quality.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored food freshness and reported any issues to management promptly.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Greeted customers in a friendly and professional manner.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Deli Customer Service Clerk
SUBWAY®Restaurants
Clinton
06.2022 - 07.2023
- Assisted customers with product selection and special requests.
- Prepared deli meats and cheeses according to food safety standards.
- Maintained cleanliness of workstations and display cases.
- Provided prompt service during peak hours to enhance customer experience.
- Collaborated with team members to manage inventory levels effectively.
- Handled cash transactions and processed payments accurately at checkout.
- Resolved customer complaints promptly and professionally.
- Followed proper sanitation standards when handling food items throughout preparation process.
- Provided friendly customer service while taking orders for sandwiches, salads, soups, and other deli items.
- Monitored temperature levels inside coolers and freezers; reported any discrepancies immediately to supervisor.
- Cleaned work surfaces and equipment after each use.
- Checked expiration dates on all products prior to stocking them in refrigerator or on shelves.
- Weighed portions of meats, cheeses, fruits, vegetables for sale at the counter or pre-packaged for customers' convenience.
- Adhered to safety procedures when handling knives, slicers, and other sharp objects in the kitchen area.
- Greeted customers and answered questions regarding deli products.
- Stocked shelves with new inventory of deli products.
- Operated cash register to complete transactions quickly and accurately.
- Performed daily opening and closing duties including setting up registers for operation and restocking supplies for the shift ahead.
Education
Associate of Arts - Business Administration And Management
Hinds Jr. College
Raymond, MS05-2025
Associate of Arts - Business Administration
Mississippi State University
StarkvilleSkills
- Customer service
- Time management
- Inventory management
- Conflict resolution
- Team collaboration
- Food safety standards
- Detail orientation
- Cash handling
- Communication skills
- Room inspections
- Linen replacement
- Health and safety
- Cart management
- Verbal and written communication
- Efficient Organizing
- Detail-oriented
- Problem-solving abilities
Timeline
Housekeeping and Laundry Attendant
Hampton Inn By Hilton
07.2024 - 11.2024
Deli Clerk
Newks Eatery Cafe
07.2023 - 08.2024
Deli Customer Service Clerk
SUBWAY®Restaurants
06.2022 - 07.2023
Associate of Arts - Business Administration And Management
Hinds Jr. College
Associate of Arts - Business Administration
Mississippi State University
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