Damion Taylor
Jackson
Summary
Compassionate Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills.
Overview
6
6
years of professional experience
Work History
Psychiatric Technician
University of Mississippi Medical Center, UMMC
Jackson
12.2023 - Current
- Monitored patient behavior and reported changes to the healthcare team.
- Assisted in daily living activities for patients with mental health challenges.
- Collaborated with nurses to develop individualized care plans for patients.
- Documented patient progress and observations in electronic health records.
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
Direct Sales Representative
Kinetic by windstream
Jackson
06.2021 - 11.2023
- Engaged customers in product demonstrations to showcase service benefits.
- Managed customer inquiries and resolved issues efficiently.
- Collaborated with team members to enhance sales strategies and techniques.
- Utilized CRM software to track leads and manage customer interactions.
- Conducted market research to identify potential sales opportunities.
- Developed strong relationships with clients through effective communication skills.
- Created reports detailing sales progress, customer feedback, and marketing trends.
- Followed up with customers post-sale to ensure satisfaction with their purchase experience.
Final Quality Inspector
Continental Tire
Jackson
11.2019 - 06.2021
- Conducted final inspections on tire products for quality assurance.
- Ensured adherence to company standards and regulatory requirements during inspections.
- Maintained a clean and organized work area to support operational efficiency.
- Performed visual and dimensional inspections of manufactured parts using precision measuring tools.
- Trained new employees on proper use of inspection equipment and techniques.
- Provided feedback on inspection findings to production teams in order to ensure continuous improvement initiatives were implemented effectively.
Education
CPR AED - CPR Certification
American Heart Association
02-2025
CPT - Phlebotomy
Heavenly Hands Institution
Vicksburg, MS05-2021
High School Diploma -
Callway High School
Jackson05-2018
Skills
- Care plan development
- Patient monitoring
- Effective communication
- Team collaboration
- Group safety management
- Direct patient care
- Professional boundaries
- Clinical documentation
- Therapeutic communication
- Patient rapport
- Multitasking
- HIPAA requirements
- Heartsaver CPR AED (CPR AED)
Timeline
Psychiatric Technician
University of Mississippi Medical Center, UMMC
12.2023 - Current
Direct Sales Representative
Kinetic by windstream
06.2021 - 11.2023
Final Quality Inspector
Continental Tire
11.2019 - 06.2021
CPR AED - CPR Certification
American Heart Association
CPT - Phlebotomy
Heavenly Hands Institution
High School Diploma -
Callway High School
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