Daniel Emmert
Tupelo
Summary
Mission-driven leader with progressive experience in operations, team leadership, and residential youth care. Known for driving accountability, strengthening compliance, and improving operational efficiency. Combines frontline experience with leadership oversight to align programs with strategic goals and accreditation standards.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Direct Care House Parent
Tupelo Children’s Mansion
09.2025 - Current
- Supervise and support adolescent males in a structured residential environment.
- Maintain compliance through detailed documentation and reporting.
- Coordinate medical care and medication administration per protocols.
- Collaborate with caseworkers and leadership for continuity of care.
- Promote accountability, structure, and behavioral development.
Inside Sales Supervisor
Henson Lumber
11.2024 - 09.2025
- Led daily operations and supervised team performance.
- Improved workflow efficiency and customer satisfaction.
- Developed staff through coaching and cross-training.
- Maintained safety and operational compliance.
- Implemented best practices for handling customer inquiries and complaints effectively.
- Built relationships with customers by providing personalized support during pre-sales inquiries.
- Developed processes for efficient order processing and customer service operations.
Interior Department Supervisor
Henson Lumber
12.2019 - 11.2024
- Managed departmental operations and staff oversight.
- Trained employees and improved productivity.
- Ensured quality control in production.
- Implemented process improvements to reduce errors.
- Managed inventory levels and organized stock for optimal accessibility.
- Implemented process improvements to enhance productivity and reduce waste.
- Collaborated with management to refine customer service strategies for improved satisfaction.
- Resolved customer complaints in a timely manner.
- Trained and mentored new associates on department policies and procedures.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Supervised departmental employees, delegating with tasks and responsibilities.
- Established goals for each team member and monitored progress towards those objectives.
Education
BBA - Business Management
Strayer University
04.2023 - 12.2025
Skills
- Executive Leadership
- Program Oversight
- Compliance & Accreditation
- Staff Development
- Strategic Planning
- Process Improvement
- Case Coordination
- Crisis Management
- Performance Accountability
- Strategic planning
- Leadership development
- Innovation and creativity
- Program monitoring
Timeline
Direct Care House Parent
Tupelo Children’s Mansion
09.2025 - Current
Inside Sales Supervisor
Henson Lumber
11.2024 - 09.2025
BBA - Business Management
Strayer University
04.2023 - 12.2025
Interior Department Supervisor
Henson Lumber
12.2019 - 11.2024