Daniel Hernandez
Gulfport
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
11
11
years of professional experience
2004
2004
years of post-secondary education
Work History
Sales Associate
TJ Maxx Distribution Center
Gulfport
06.2025 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays throughout the sales floor.
- Operated point-of-sale system for customer transactions.
Brand Ambassador
Betting hero/ MGM
Biloxi
09.2024 - Current
- Engaged customers through live events and promotional activities for brand awareness.
- Distributed marketing materials to enhance brand visibility and customer reach.
- Educated clients about products and services to foster informed decision-making.
- Collaborated with team members to execute marketing strategies effectively.
- Assisted in organizing events that showcased brand offerings to target audiences.
- Provided feedback on customer interactions to improve service quality and engagement.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Communicated regularly with team members regarding progress updates on projects.
- Engaged customers through social media platforms to create a sense of community around the brand.
Cook
Wards
Collins
03.2024 - 10.2024
- Prepared ingredients for daily menu items following standard recipes.
- Maintained cleanliness and organization of kitchen equipment and workspace.
- Assisted in cooking and plating dishes during busy service hours.
- Collaborated with team members to ensure timely meal preparation.
- Monitored food safety practices to prevent contamination and waste.
- Operated kitchen equipment like grills, ovens, and fryers safely and efficiently.
- Communicated effectively with staff to coordinate meal service tasks.
- Participated in inventory management by tracking supplies and notifying shortages.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Kitchen Staff Member
Fair winds retirement home
Idaho City
03.2024 - 10.2024
- Prepared meals according to dietary guidelines for residents' health needs.
- Assisted in serving food and beverages during mealtime for residents.
- Maintained cleanliness of kitchen equipment and work areas throughout shifts.
- Collaborated with team members to ensure efficient meal preparation and delivery.
- Followed safety protocols to handle kitchen tools and equipment properly.
- Stocked supplies and organized inventory to facilitate smooth operations.
- Communicated with kitchen leadership about food quality and resident preferences.
Sales Associate
Kay Jewelers Outlet
Ogden
03.2014 - 04.2024
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays throughout the sales floor.
- Operated point-of-sale system for customer transactions.
- Collaborated with team members to restock shelves efficiently.
- Ensured compliance with safety and cleanliness standards in the work area.
- Processed incoming shipments and sorted items for distribution.
- Provided support during inventory counts and stock assessments.
- Engaged with customers to enhance shopping experience and build rapport.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
Education
GED
McFarland, CASkills
- Customer engagement
- Visual merchandising
- Point-of-sale operation
Timeline
Sales Associate
TJ Maxx Distribution Center
06.2025 - Current
Brand Ambassador
Betting hero/ MGM
09.2024 - Current
Cook
Wards
03.2024 - 10.2024
Kitchen Staff Member
Fair winds retirement home
03.2024 - 10.2024
Sales Associate
Kay Jewelers Outlet
03.2014 - 04.2024
GED
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