Daniel Jenkins
Olive Branch
Summary
Highly experienced and driven HVAC professional with 20+ years of hands-on and managerial experience across both residential and commercial systems. Demonstrates expertise in HVAC installation, service, inspection, and instruction, with a strong track record of developing and implementing technical training programs that enhance team performance. Proven leader with experience managing service teams, optimizing operations, and ensuring compliance with safety regulations and industry standards. Adept at resolving complex technical issues, driving customer satisfaction, and streamlining workflows to improve efficiency and cost-effectiveness. Committed to continuous learning and maintaining technical precision in all facets of HVAC service and management.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead HVAC Instructor / West TN Faculty Sub-Counsel / HVAC Liaison
Tennessee College of Applied Technology
05.2022 - Current
- Deliver classroom and hands-on instruction to prepare students for careers in HVAC/R, including electrical and plumbing fundamentals.
- Develop and maintain curriculum aligned with state and industry standards.
- Manage lesson planning, grading, and student performance tracking.
- Provide mentoring and career readiness preparation, including certification guidance (EPA, OSHA, HVAC Excellence AC and Electrical, and NC3).
- Liaise with industry partners to ensure course content reflects current trends and technology.
- Maintain a safe, inclusive, and productive learning environment.
Service Manager
Mid-American Air Conditioning
03.2007 - 12.2020
- Led and coordinated daily operations of the service department, optimizing dispatch schedules and technician assignments to maximize efficiency and meet customer needs.
- Directed and mentored a team of 10+ HVAC technicians, providing ongoing training and professional development to elevate technical expertise and enhance customer service standards.
- Ensured strict adherence to OSHA safety standards, regulatory compliance, and internal company policies, maintaining a zero-incident safety record throughout tenure
- Managed inventory control, parts ordering, and equipment stock levels, significantly reducing downtime and optimizing job site efficiency.
- Drove customer satisfaction initiatives, consistently resolving service issues and obtaining high customer retention rates through effective communication and problem resolution.
- Performed complex repairs, installations, and changeouts of commercial HVAC systems, ensuring all work met industry standards and customer expectations.
- Conducted preventative maintenance services, including coil cleaning and system tune-ups, extending equipment lifespan and improving system efficiency for clients.
- Diagnosed and resolved intricate technical issues on-site, providing hands-on support and troubleshooting to reduce service callbacks
HVAC Inspector
HVACi
07.2017 - 07.2020
- Performed detailed HVAC inspections for residential and commercial properties, evaluating system conditions, functionality, and compliance with industry standards for insurance claims.
- Produced comprehensive, accurate inspection reports, documenting findings with photographic evidence, and providing expert recommendations for repairs or system replacements.
- Collaborated with insurance adjusters, and property owners, clearly communicating technical information and offering actionable insights to facilitate claim approvals and resolution.
Non-Commissioned Officer
United States Marine Corps
08.2001 - 08.2005
- Led, mentored, and trained a team of junior Marines in hand-to-hand combat, weapons proficiency, and tactical operations, ensuring peak physical fitness and operational readiness.
- Upheld and enforced the highest standards of discipline, safety, and performance under extreme pressure, contributing to unit cohesion and mission success.
- Developed and executed strategic training programs to enhance team efficiency, leadership, and adaptability in fast-paced, high-stakes environments.
- Strengthened problem-solving abilities through quick, decisive action in high-pressure scenarios, ensuring mission success and team safety.
Education
Associate Degree - Heating, Air Conditioning & Refrigeration Technology
Vatterott College
MemphisHigh School Diploma -
Whitehaven High School
Memphis, TN05-2001
Skills
- Repair, Install, Inspect, Clean, Replace, Service HVAC systems (residential & commercial)
- Proficient in diagnosing and troubleshooting complex HVAC issues
- Extensive experience with Preventive Maintenance (PM) and coil cleaning
- In-depth knowledge of refrigerant management: A1 and A2L
- Expertise in commercial HVAC changeout and system upgrades
- Skilled in operating Scissor Lift, Boom Lift, Forklift, Reach Truck, Cherry Picker
- Hands-on experience with a wide range of hand tools and diagnostic equipment
- Strong ability to interpret blueprints for system layout and installation in both residential and commercial settings
- Proven leadership in Team Management and HVAC Technician Training
- Extensive experience in Scheduling & Dispatch, optimizing technician routes and service timelines
- Strong track record in Customer Service & Client Relations, ensuring high satisfaction and repeat business
- Expertise in Vendor & Client Networking, cultivating long-term relationships for business growth
- Proficient in Project Management, ensuring timely delivery of HVAC installations and repairs
- Strong Time Management & Cost Efficiency skills, consistently reducing operational costs
- Experienced in Contract Management and negotiations with suppliers and clients
- Solid understanding of Business Management, including inventory control and financial planning
- In-depth knowledge of OSHA 10 safety standards and regulatory compliance and OSHA 10 Certification
- Experience in Safety Compliance & Industry Standards, ensuring a safe and efficient work environment
- Strong Communication Skills, both written and verbal, for effective client interaction and team collaboration
- Expertise in Data Analysis to track system performance and identify areas for improvement
- Provide hands-on Technical Support for complex field issues and troubleshooting
- Familiar with Construction Management practices, ensuring seamless integration of HVAC systems in new builds
Certification
- State of Tennessee HVAC Contractor’s License
- EPA Universal Certification
- OSHA 10 – Construction Safety
- Forklift, Cherry Picker, Reach Truck, Boom Lift, and Scissor Lift Certified
Timeline
Lead HVAC Instructor / West TN Faculty Sub-Counsel / HVAC Liaison
Tennessee College of Applied Technology
05.2022 - Current
HVAC Inspector
HVACi
07.2017 - 07.2020
Service Manager
Mid-American Air Conditioning
03.2007 - 12.2020
Non-Commissioned Officer
United States Marine Corps
08.2001 - 08.2005
Associate Degree - Heating, Air Conditioning & Refrigeration Technology
Vatterott College
High School Diploma -
Whitehaven High School
Similar Profiles
Johnathan WysockiJohnathan Wysocki
Associate Instructor at Tennessee College of Applied Technology, Riverbend Maximum Security InstitutionAssociate Instructor at Tennessee College of Applied Technology, Riverbend Maximum Security Institution
Moneka Temple-BondsMoneka Temple-Bonds
Cosmetology Instructor at Tennessee College of Applied Technology- NorthwestCosmetology Instructor at Tennessee College of Applied Technology- Northwest
Grant ToppingGrant Topping
Dental Lab Technician at Tennessee College of Applied TechnologyDental Lab Technician at Tennessee College of Applied Technology
Jada BurnsJada Burns
Front Desk Assistant Trainee at Tennessee College of Applied TechnologyFront Desk Assistant Trainee at Tennessee College of Applied Technology
Ryan SaxtonRyan Saxton
Equipment Operator at Federal ExpressEquipment Operator at Federal Express