Daniel Pierce
Tunica
Summary
Accomplished insurance professional with a proven track record at Gold Strike Casino Resort Tunica Ms, adept in strategic planning and relationship management. Leveraged policy expertise and exceptional customer service to exceed sales targets and streamline claims processes, achieving significant business growth. Skilled in negotiating favorable outcomes, demonstrating a blend of hard and soft skills to drive success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Insurance Sales Representative
Will Patton State Farm
10.2023 - Current
- Reviewed customer needs and financial means to determine appropriate policy offerings.
- Maintained detailed records of customer information and policy sales.
- Developed comprehensive financial plans for clients, incorporating insurance products as part of a holistic strategy for managing risk.
- Leveraged referrals from satisfied clients, capitalizing on word-of-mouth marketing to grow the book of business substantially over time.
- Conducted regular policy reviews with existing clients to ensure continued alignment with their evolving needs and risk profiles.
- Exceeded sales targets consistently, utilizing effective closing techniques and persuasive communication skills.
Insurance Agent
Farm Bureau Insurance
11.2019 - 10.2023
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Cross-sold insurance products to existing clients to reach sales targets.
- Researched and identified potential new markets.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Risk Manager
Gold Strike Casino Resort Tunica Ms
12.2008 - 10.2019
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
- Enhanced risk identification processes for early detection and mitigation of potential threats.
- Reviewed contracts for potential liabilities or exposures, recommending adjustments as necessary to minimize overall legal and financial impact on the organization.
- Supported executive decision-making by providing accurate and timely reports on enterprise-wide risk exposure levels.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
Claims Representative
Gold Strike Casino Resort Tunica Ms
07.2007 - 11.2008
- Maintained confidentiality of patient finances, records, and health statuses.
- Followed up with customers on unresolved issues.
- Negotiated favorable settlements with claimants, resulting in cost savings for the company.
- Investigated and resolved complex claims, ensuring adherence to policy guidelines and regulatory compliance.
- Collaborated with legal teams to defend against unjustified claims, protecting company assets.
- Negotiated settlements with claimants, achieving favorable outcomes for both parties.
Claims Coordinator II
Gold Strike Casino Resort Tunica Ms
07.2006 - 07.2007
- Provided exceptional customer service by addressing client inquiries promptly and effectively, demonstrating empathy and understanding while working towards swift resolutions.
- Improved claims processing efficiency by streamlining workflows and implementing organizational systems.
- Reduced claim resolution time through thorough investigations and timely follow-ups with clients and insurance carriers.
- Negotiated settlements with clients and insurance companies, securing favorable terms for all parties involved.
Education
BBA - Business Administration
Delta State University
Cleveland, MS12-2015
Skills
- Goal oriented
- Strategic planning
- Relationship management
- Schedule coordination
- Cold calling
- Business development
- Business growth
- Prospecting clients
- Policy expertise
- Customer service
- Licensed insurance agent
- Product knowledge
Certification
- Surplus Lines License – Mississippi Department of Insurance.
- Property and Casualty License - Mississippi Department of Insurance.
- Accident and Health License – Mississippi Department of Insurance.
- Annuities Training Certificate- Various Providers.
- Life and Health Insurance License - Mississippi Department of Insurance.
- OSHA Certified
Timeline
Insurance Sales Representative
Will Patton State Farm
10.2023 - Current
Insurance Agent
Farm Bureau Insurance
11.2019 - 10.2023
Risk Manager
Gold Strike Casino Resort Tunica Ms
12.2008 - 10.2019
Claims Representative
Gold Strike Casino Resort Tunica Ms
07.2007 - 11.2008
Claims Coordinator II
Gold Strike Casino Resort Tunica Ms
07.2006 - 07.2007
- Surplus Lines License – Mississippi Department of Insurance.
- Property and Casualty License - Mississippi Department of Insurance.
- Accident and Health License – Mississippi Department of Insurance.
- Annuities Training Certificate- Various Providers.
- Life and Health Insurance License - Mississippi Department of Insurance.
- OSHA Certified
BBA - Business Administration
Delta State University
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