Nellie Woods

Communicating such as equipment function, financial needs or payment plans, obtaining approval and insurance information, coordinating care with doctors and patients to best meet patient needs, collecting payment, and scheduling appointments

Working with computer programs to create patient profiles and input vital information and sales orders.

Face to face and over the phone interactions

Handled guest complaints and resolutions

Cash and credit card transactions

Monitored phone lines and took reservation questions, and alterations over the phone

Data entry of profiles and details as well as confirming identity and reservation details.

Customer service handling to give our tests the most excellent experience staying with us

Customer service

Cash handling

Running nightly reports

Data entry

Phone communications