Danielle Rutland
Macon
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and process improvement. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple programs/projects developing innovative solutions.
Overview
7
7
years of professional experience
Work History
Logistic Management Specialist GS-12
Robins Air Force Base
08.2020 - Current
- ‘Secret’ Security Clearance
- Life Cycle Logistics Certified
- PAQ Trainee: August 2020 GS-7 | August 2021 GS-9 | August 2023 GS-11
- 409th SCMC | C-5 (Sustainment) | Responsible for all Secondary Flight Control Surfaces
- Successfully manage 160 NSNs under 2 codes
- Responsible for planning, managing and coordinating the cradle-to-grave life cycle logistics support for C-5 Secondary Flight Control Structures while integrating separate functions of supply, maintenance, procurement and quality assistance into logistics activities required to sustain system fielding
- Manage the accomplishments of buys, repairs, modification and overhaul of C-5 items utilizing contractual repair and depot maintenance
- Develop, analyze and execute logistical plans, support, and documentation
- Analyzed marketing data and trends to identify opportunities for improvement.
- Assess orders, tracking, delivery dates, and shipping requirements for on-time delivery
- Create programs to ensure reliable and attainable assets make it to the war fighters
- Attend travel assignments to meet with customers or parties involved in procurement of assets
- Briefed monthly mission capable assets (MICAP), Back-Order Charts to the 635 Supply Chain Management Group and monthly Depot Repair Enhancement Program (DREP) concerning current sustainment posture
- Work with multiple Multi-Function Teams regarding transition process of assets on the Reliability Enhancement and Reengineering Project (RERP).
- Monitored industry trends to adapt strategies accordingly.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Created and managed project plans, timelines and budgets.
Patient Care Coordinator
Emory Healthcare
10.2017 - 08.2020
- Provides organizational support through the overall coordination and management patient operations at the Urology Clinic located in the St
- Joseph’s Women’s Center
- Serves as the primary liaison between patients and clinic staff to ensure proper lines of communication critical in addressing problems and issues requiring immediate attention and resolve
- Leverages Lean/Six Sigma knowledge to increase patient and worker satisfaction by developing continuous improvement processes to identify and eliminate inefficiencies impacting organization productivity
- Managed the merging of the call center into clinic operations, a project developed to reduce communication errors and streamline department operation
- Facilitated the merge by creating a rotational schedule to integrate call center employees into daily operations
- Implemented the current onboarding program for new employees, including drafting policies and procedures for the new employee manual and overseeing the mentorship selection process
- Developed a project on process improvement called the Golden Ticket System to minimize the patient call-back following clinic visits by using improved post-visit documentation and correspondence
- Received Kennedy Initiative Award for completion of a Rapid Improvement Event causing positive change in the workplace.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Performed as subject matter expert for case management processes.
- Provided support and guidance to patients and families to navigate healthcare systems.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
Store Manager/Advertising Assistant
Sublime Bakery
12.2016 - 07.2017
- Successfully directed and supervised a staff of 15 employees
- Actively promoting a collaborative work environment to boost morale, productivity and efficiency
- Managed cash flow activities, including deposits, accounts receivable, accounts payable, and payroll
- Advanced company sales through participation in developing effective marketing strategies
- Work with engineering, contractor, and customer regarding Performance Quality Deficiency Report (PQDR) issues arising due to parts obsolescence, creating and implementing plan to find common problems and solutions to keep future problems with obsolescent items from recurring.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
Life Cycle Logistics Certification -
Warner Robins Air Force Base
Warner Robins, GA01.2023
M.A. Health and Business Administration -
Clayton State University
Morrow, GA01.2019
B.A. Exercise Science and Wellness -
Georgia Southwestern State University
Americus, GA01.2015
Skills
- Supply Management
- Process improvement
- Proficient in [LIMS-EV, Blade, D3200, Express]
- Team leadership
- Strategic planning
- Project management
Timeline
Logistic Management Specialist GS-12
Robins Air Force Base
08.2020 - Current
Patient Care Coordinator
Emory Healthcare
10.2017 - 08.2020
Store Manager/Advertising Assistant
Sublime Bakery
12.2016 - 07.2017
Life Cycle Logistics Certification -
Warner Robins Air Force Base
M.A. Health and Business Administration -
Clayton State University
B.A. Exercise Science and Wellness -
Georgia Southwestern State University
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