Dani L. Byrd
Hattiesburg
Summary
Detail-oriented Title Clerk well-versed in receiving, organizing and processing deals for all incoming and outgoing sales. Expertise in anticipating professional needs and proactively identifying and resolving problems. A proven track record of providing exceptional customer service in fast-paced environments. Offers keen attention to detail and strong decision making skills. Self-motivated work ethic with ability to perform effectively in independent or team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Title Clerk
Courtesy Ford
08.2022 - Current
- Responsible for up to $10,000 per day for designating funds to appropriate departments and bank profit
- Transports and delivers all transaction documents, deposits, and service tickets to appropriate dealership
- Responsible for depositing all dealerships money into appropriate bank accounts
- Follows standard operating procedures for organizing 40-50 incoming transactions per day for 3 dealerships into an online database, and ensures all corresponding documents are accounted for
- Processes vehicle title paperwork on all new, used, and fleet vehicles, then submits all title documents to appropriate government state offices
- Prints out all incoming invoices for new vehicles, then match with manufacturer's statement of origin as they come in
- Responsible for keeping up with all employees vacation and sick leave time off requests in a organized manner
Title Clerk
Benton Nissan Of Hoover & Bessemer
03.2021 - 06.2022
- Process all new and used vehicles for registration.
- Prepare title documents to be submitted to Alabama state, as well as out of state documents.
- Verifies that funds have been collected and correct lienholder listed before processing title applications.
- Checks for accuracy in applications and ensure that all information is correct.
- Maintain systems to verify out-of-state titles.
- Complies and maintain complete list of all outstanding title work. Reports to management on status of any missing or problem titles to office comptroller at end of month or as requested.
- Signs over titles for all wholesalers who have paid in full. Prepares monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
- Keep clean schedule on all submitted title fees.
- Other tasks as assigned.
Title/Billing Clerk
Med Center Mazda
08.2020 - 03.2021
- Process vehicle title paperwork on all new and used vehicles. Sold both in state and out of state as well as wholesale units.
- Responsible for submitting all title documents to appropriate government state offices.
- Posting of vehicle sales and purchases of vehicles. While processing payoff of vehicles that where traded in on a customer purchase. Goes over final review and question if needed with Office manager, F&I, and sales manager.
- Issued checks from purchased unit wholesale, auction, and individuals when stocking into inventory.
- Answer customer inquires or concerns in person, e-mail, fax or phone in a professional manner.
Title Clerk
Cannon Motor Company
07.2017 - 05.2020
- Responsible for processing and filing more than 50 titles daily, to establish or transfer ownership of motor vehicle while processing payoff for their trade in
- Sent in documents for extended warranties on customer vehicles, while sending out dealers financial portion to be submitted
- Responsible for submitting title documents to appropriate government office, such as department of motor vehicles or county clerk’s office
- Verified funds to be collected on sales done between wholesale units and dealer trade units before processing title work and verifying amount of money still owed
- Issued checks for units purchased from wholesales, sister stores, auctions, and individuals before stocking them back into system
- Responsible for disputing remaining funds to appropriate persons, when extended warranties were cancelled
Dining Room Coordinator
The Blake At Oxford
10.2016 - 06.2017
- Managed up to 7 direct reports, to include hiring, scheduling and developing
- Trained new staff members on regulations and procedures. Participated in improving workflow of 10 team members to ensure excellent service was provide to residents
- Communicated to management on day to day needs and issues
- Assisted in marketing and displaying special events for residents and outside organizations
- Ensured all residents were served at every meal. Assisted in maintaining food inventory levels
Receptionist
The Parlor
07.2015 - 04.2016
- Scheduled appointments for clients via telephone, email, walk-ins, and text message
- Created advertisements that were posted on "The Parlor's" social media platforms, "The Oxford" Invitation, and other public marketing opportunities. Which helped increase new clients and increase salon sales by 20%
- Maintained all records including daily schedules for employees, handled all receipts, and reminders for client's appointments
- Performed daily cleaning tasks such as re stocking product, sweeping and dusting shelves
- Handled business cash flow and financial deposits. Ran local errands to fulfill business needs
Education
High School Diploma -
North Thurston High School
Lacey, WA06.2009
Skills
- Extensive background with over 10 years building client relations and exceptional customer service
- Exceptional organization skills with attention to detail
- Able to meet demands, multi-task working efficiently under pressure in fast pace environment
- Proficient in CDK and Dealertrack
- Payment processing
- Multi-line phone proficiency
- Project Management
- Administrative support
- Data Entry
Certification
- CNP - Certified Notary Public in the state of Alabama
Timeline
Title Clerk
Courtesy Ford
08.2022 - Current
Title Clerk
Benton Nissan Of Hoover & Bessemer
03.2021 - 06.2022
Title/Billing Clerk
Med Center Mazda
08.2020 - 03.2021
Title Clerk
Cannon Motor Company
07.2017 - 05.2020
Dining Room Coordinator
The Blake At Oxford
10.2016 - 06.2017
Receptionist
The Parlor
07.2015 - 04.2016
High School Diploma -
North Thurston High School
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