D'Anna Johnson
Gautier
Summary
Marketing associate and salesperson with extensive expertise in office management, customer service, and retail operations, known for developing strategic marketing initiatives that enhance customer engagement and drive sales growth. Demonstrates strong leadership and problem-solving skills, utilizing data-driven inventory management solutions to optimize stock levels and reduce costs. Passionate about delivering superior customer experiences through personalized service and innovative marketing campaigns, seeking to leverage skills in a dynamic and collaborative environment.
Results-driven Marketing Associate known for high productivity and efficient task completion. Specialize in digital marketing strategies, data analysis, and content creation. Excel in communication, creativity, and teamwork to achieve marketing objectives. Committed to leveraging these skills for successful brand promotion and audience engagement.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Marketing associate and salesperson
Gulf Coast Army Navy Store
Pascagoula
02.2023 - Current
- Develop marketing strategies, boosting customer engagement and sales.
- Enhance product displays, driving increased foot traffic and purchase rates.
- Utilize data analysis to optimize inventory management and reduce excess stock.
- Collaborate with team to improve customer service, leading to higher satisfaction scores.
- Drive retail sales and marketing initiatives at military surplus store, enhancing customer experience through personalized product recommendations and social media engagement.
- Build strong relationships with military and civilian customers, providing expert guidance on specialized equipment and tactical gear selections.
- Maintain detailed product knowledge database and coordinate with suppliers to ensure accurate inventory management and timely stock replenishment.
- Implement data-driven inventory management solutions to streamline stock levels and reduce operational costs while maintaining optimal product availability.
- Spearhead targeted marketing campaigns across digital platforms, resulting in substantial growth in store traffic and customer acquisition.
- Design and execute customer engagement strategies through social media channels, enhancing brand visibility and community connection.
- Conduct market research and competitor analysis to identify growth opportunities, implementing strategic solutions that enhance store positioning and market share.
Office Manager
Done Deal Construction LLC
Moss Point
08.2022 - 11.2024
- Manage filing and processing of invoices, ensuring accurate financial records.
- Resolve vendor conflicts and maintain effective communication with stakeholders.
- Identify strategies to reduce overhead costs, enhancing financial efficiency.
- Prepare monthly financial reports for construction lenders, ensuring timely submissions.
- Oversee website updates and social media presence, improving online engagement.
- Streamlined financial operations by implementing automated invoice tracking system, managing vendor relationships, and optimizing overhead costs through strategic expense analysis.
Carhop/Store-opener
Sonic Drive in
Columbus
06.2021 - 10.2022
- Opened store, managed orders, ensured efficient service and customer satisfaction.
- Handled cash transactions accurately, supporting smooth operations and enhanced experience.
- Operated, maintained fountain and ice cream areas, performed daily cleaning tasks.
- Delivered orders promptly, boosting customer satisfaction and service quality.
- Streamlined order fulfillment, coordinated fountain and ice cream stations for swift service.
Lead server
Jackson Square Grill
Columbus
10.2021 - 07.2022
- Led customer service, boosting guest satisfaction and improving feedback scores.
- Managed daily operations, ensuring team readiness and smooth procedures.
- Trained team on Toast system, enhancing order accuracy and reducing wait times.
- Handled service efficiently, maintaining high hygiene standards.
- Resolved issues promptly, fostering a welcoming environment.
- Led service team operations, implemented efficient table turnover strategies, and mentored new servers while ensuring exceptional guest satisfaction.
Education
Bachelor of Science - Digital Marketing
Full Sail University
Winter Park, FL 06.2025 - 10.2025
High School Diploma -
Vancleave High School
Vancleave, MississippiElementary Education
Mississippi Gulf Coast Community College
Gautier, MississippiSkills
- Office Management
- Customer Service
- Invoice Processing
- Website Management
- Leadership
- Problem Solving
- Organization
- Digital marketing
- Data analysis
- Project management
- Social media marketing
- Inventory management
- Market research
- Customer service
- Team collaboration
- Visual merchandising
- Report generation
- Affiliate marketing
- Product marketing
- Campaign implementation
- Advertising campaigns
- Strategic planning
- Branding
- Client collaboration
- Mobile marketing
- Customer retention
- Time management
- Database management
- Client relationship management
- Direct mail campaigns
- Marketing automation
- Media relations
- Analytical support
- New market research
- Social media engagement
- Business administration
- Fact-checking
- Brand building
- Business development
- Content optimization
- Database maintenance
- Analytics and SEO
- Influencer marketing
- Copywriting
- Campaign management
- Research and trend analysis
- Market trend analysis
- Scheduling
Hobbies and Interests
Refinishing old pieces of furniture
References
- Jody Denney, Jackson Square Grill, 662-328-865
- Katie Schaffer, Eat with us Corp, 334-782-0639
- Crystal Phillips, Jackson Square Grill, 662-418-9208
Timeline
Bachelor of Science - Digital Marketing
Full Sail University
06.2025 - 10.2025
Marketing associate and salesperson
Gulf Coast Army Navy Store
02.2023 - Current
Office Manager
Done Deal Construction LLC
08.2022 - 11.2024
Lead server
Jackson Square Grill
10.2021 - 07.2022
Carhop/Store-opener
Sonic Drive in
06.2021 - 10.2022
High School Diploma -
Vancleave High School
Elementary Education
Mississippi Gulf Coast Community College