Darius Nall
Greenville
Summary
Dynamic professional with a proven track record in enhancing customer service and social media presence, notably at Qualfon. Skilled in verbal communication and social media strategy, I excel in creating engaging content and fostering client relationships. Achieved significant improvements in brand awareness through creative campaigns and exceptional interpersonal skills. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Service Crew Member
Insomnia Cookies
12.2022 - 09.2023
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Took orders, prepared meals, and collected payments.
Social Media Representative
Qualfon
01.2021 - 12.2022
- Scheduled regular content updates using scheduling tools, ensuring consistent presence on all channels even during off-hours or holidays.
- Managed multiple social media accounts simultaneously, maintaining consistent voice and message across platforms.
- Increased brand awareness by developing and implementing creative social media campaigns.
- Created visually appealing graphics for posts, enhancing overall aesthetic appeal of social media profiles.
Desk Assistant
Hinds Community College
08.2019 - 12.2020
- Greeted guests in with friendliness and professionalism.
- Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
- Ensured confidentiality of sensitive information through secure storage methods and adherence to company policies.
- Assisted new employees in their onboarding process providing orientation materials guiding them through company procedures systems.
Education
Associate of Applied Science - General Studies
Hinds Community College
Raymond, MSBachelor of Science - Kinesiology
Mississippi State University
Starkville, MS05-2023
Skills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Accounting
- Supervising
- Time Management
- Social Media Strategy
- Computer Networking
Timeline
Service Crew Member
Insomnia Cookies
12.2022 - 09.2023
Social Media Representative
Qualfon
01.2021 - 12.2022
Desk Assistant
Hinds Community College
08.2019 - 12.2020
Associate of Applied Science - General Studies
Hinds Community College
Bachelor of Science - Kinesiology
Mississippi State University
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