Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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David Aven

Batesville

Summary

Dynamic Parts Counter Person with a proven track record at Hallmark Ford, enhancing customer satisfaction through exceptional service and in-depth product knowledge. Skilled in invoice processing and vendor relations, I successfully streamlined inventory management, reducing excess stock levels and improving order fulfillment rates. Committed to fostering strong client relationships and achieving service excellence.

Overview

36
36
years of professional experience

Work History

Parts Counter Person

Quality Farm & Auto
04.2024 - Current
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.

Parts Counter Person

Hallmark Ford
04.2017 - 04.2024
  • Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
  • Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.

Bundle Clerk

Panola Mills
08.1989 - 11.2017
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Maintenance Purchasing Inventory Controller

Sams Town Casino And Hotel
11.1995 - 04.2017
  • Completed physical inventory counts each month.
  • Completed daily cycle counts to maintain accuracy of records.
  • Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
  • Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
  • Reduced excess stock levels by conducting regular audits and adjusting ordering processes accordingly.
  • Enhanced inventory accuracy by implementing efficient tracking and organization systems.

Education

High School Diploma -

South Panola High School
Batesville, MS
05-1989

Skills

  • Invoice processing
  • Goal setting
  • Vendor relations
  • Improving customer satisfaction

Accomplishments

I'm also a Dizzy State Director for the last 15 years.

National Dizzy Director for the 7 years.

I have been tournament director for numerous State and World Series for Dizzy Dean. I have also been the Tournament Director and President & Board member for J.P. Hudson Park in Batesville the last 20 Years.

Timeline

Parts Counter Person

Quality Farm & Auto
04.2024 - Current

Parts Counter Person

Hallmark Ford
04.2017 - 04.2024

Maintenance Purchasing Inventory Controller

Sams Town Casino And Hotel
11.1995 - 04.2017

Bundle Clerk

Panola Mills
08.1989 - 11.2017

High School Diploma -

South Panola High School

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David Aven