David Morano
Vancleave
Summary
Proactive and customer-focused, excelled at Dollar General Store by enhancing customer satisfaction and loyalty through exceptional service and accurate transactions. Demonstrated strong work ethic and communication skills, leading to positive feedback and repeat business. Skilled in conflict resolution and efficient at product restocking, significantly contributing to the store's success.
Overview
1
1
year of professional experience
Work History
Cashier
Dollar General Store
09.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Vancleave High School
Vancleave, MS04-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Written and verbal communication
- Conflict resolution
- Product restocking
Accomplishments
I became a eagle scout in 2021
Timeline
Cashier
Dollar General Store
09.2023 - 05.2024
High School Diploma -
Vancleave High School
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