David Seitz
Lucedale
Summary
Results-driven General Manager with a strong track record in staff training, market analysis, and customer relationship management. Expertise in developing sales strategies that elevate customer experiences and foster loyalty, contributing to sustained business growth.
Overview
27
27
years of professional experience
Work History
General Manager
Riverside Auto Sales
Gautier
08.2016 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw daily operations and managed team performance at auto sales dealership.
- Developed and implemented sales strategies to enhance customer engagement.
- Developed service and sales strategies to improve retention and revenue.
- Trained and mentored staff to improve service quality and operational efficiency.
- Managed customer relationships to foster loyalty and repeat business opportunities.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Analyzed market trends to inform pricing strategies and promotional initiatives.
- Collaborated with finance team to streamline budgeting and forecasting processes.
- Tracked monthly sales to generate reports for business development planning.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Instructed employees on specific job duties and company policies during training sessions.
- Guided management and supervisory staff to promote smooth operations.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Administered employee discipline through verbal and written warnings.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Sales Manager
Estabrook Ford Lincoln
Pascagoula
10.2013 - 07.2016
- Developed sales strategies to enhance market presence and customer engagement.
- Managed sales team performance through training and coaching initiatives.
- Collaborated with marketing to create promotional materials that support sales efforts.
Internet Sales Director
Gray-Daniels Ford Lincoln
Brandon
02.2003 - 10.2013
- Managed website content to ensure accurate and timely information delivery.
- Oversaw digital advertising campaigns to drive traffic and increase conversions.
- Trained staff on best practices for managing online presence and customer interactions.
Operations Manager
SAKS INC
Jackson
11.1999 - 2003
- Managed daily operations to ensure efficient workflow across departments.
- Developed and implemented process improvements for inventory management systems.
- Facilitated team meetings to discuss challenges and develop actionable solutions.
Education
Associate of Business Administration -
Mississippi Gulf Coast Community College
Perkinston, MS12-1998
Some College (No Degree) - Economics
University of Southern Mississippi
Hattiesburg, MSSkills
- Sales strategy
- Customer relationship management
- Customer engagement
- Budget management
- Market analysis
- Staff training
Timeline
General Manager
Riverside Auto Sales
08.2016 - Current
Sales Manager
Estabrook Ford Lincoln
10.2013 - 07.2016
Internet Sales Director
Gray-Daniels Ford Lincoln
02.2003 - 10.2013
Operations Manager
SAKS INC
11.1999 - 2003
Associate of Business Administration -
Mississippi Gulf Coast Community College
Some College (No Degree) - Economics
University of Southern Mississippi