David Thomas Jr.
Group Supervisor
Greenville,MS
Summary
Dedicated Group Supervisor with expertise in overseeing shift operations to meet productivity, quality, and safety standards. Proficient in maintaining accurate work records and monitoring staff performance. Experienced in supervising and developing a team of 6 employees. Known for strong work ethic, integrity, and fostering positive workplace relationships.
Overview
8
8
years of professional experience
Work History
Group Supervisor
Dermott Juvenile Treatment Center
Dermott, AR
09.2024 - Current
- Manages the direction and control over subordinate staff (Senior Coach Counselors, Coach Counselors, Night Coach Counselors, Transportation, etc.) and the students within the facility.
- Authority in processes to hire, transfer, suspend, layoff, promote, discharge, provide assignments, evaluate performance, reward or discipline employees while managing program deliverables.
- Develops and manages group intervention crisis programs such as meditation and conflict-resolution with behavior patterns of students to detect depression, anger, and additional emotional situational issues.
- Critical decision-maker on emergency or dangerous situations within the facility, staff and students.
- Promote students to progressive academic goals, vocational goals, athletic goals, and treatment goals.
- Provide effective and efficient open communication to staff on relevant business issues.
- Manages and monitor facility supplies and needs.
- Attend all team and management meetings in person.
- Assists with facility operational deficiencies and quality improvement processes efficiency.
- Planned and implemented daily activities and responsibilities of 6 team members.
- Overcame complex challenges by leveraging analytical skills and innovative problem-solving techniques.
- Devised strategic plans that aligned with company goals, driving sustainable growth and long-term success.
Night Coach Counselor
Dermott Juvenile Treatment Center
Dermott, Arkansas
02.2023 - 09.2024
- Provide safety and around-the-clock supervision for the youth and staff members.
- Provide an atmosphere that is supportive of the needs of the students.
- Monitor and document student behaviors and activities.
- Participate and assist with educational, social, athletic, and recreational activities.
- Work in collaboration with other professional staff to establish.
- Meet the goals of each student's treatment plan.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
Imaging Clerk Team Lead
Vital Records Control
North Richland Hills, Texas
04.2018 - 01.2023
- Manage various programs and projects pertaining to company strategic objectives.
- Act as Team Lead Quality Control on various Indexing protocols.
- Handle and Facilitate documents with classified data and provide deliverables for various quality control teams to review.
- Provide quality control and verify data findings are accurate for various internal and external business stakeholders.
- Demonstrated strong attention to detail, promptly identifying errors in scanned images and taking corrective action as necessary.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Transmitted documents, organized revisions and tracked changes.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
Production Team Leader
Digital Data Imaging
Irving, TX
11.2017 - 04.2018
- Manage a team of fifteen (15) employees to ensure company strategic operations and team expectations are met.
- Facilitate and handle all SODS, quality control, and indexing protocols.
- Review external client's paperwork and collaborate with IT support team for issue resolutions regarding various system software.
- Provide training suggestions to management pertaining to operational efficiency.
- Attend all team meetings in person.
- Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
- Developed strong working relationships with suppliers, ensuring timely delivery of materials for uninterrupted production flow.
Education
Certificate - Medical Records
University of Phoenix
Phoenix, AZ03.2022
Bachelor of Science - Social Science
Ashford University
San Diego, CA02.2010
Associate of Arts - Social Science
Mississippi Delta Community College
Greenville05.2007
Skills
Leadership skills
Time management expertise
Motivation techniques
Analytical thinking
Conflict resolution
Verbal and written communication
Health and safety procedures
Student empowerment
Performance monitoring
Continuous improvement
Shift leadership
Teamwork and collaboration
Timeline
Group Supervisor
Dermott Juvenile Treatment Center
09.2024 - Current
Night Coach Counselor
Dermott Juvenile Treatment Center
02.2023 - 09.2024
Imaging Clerk Team Lead
Vital Records Control
04.2018 - 01.2023
Production Team Leader
Digital Data Imaging
11.2017 - 04.2018
Certificate - Medical Records
University of Phoenix
Bachelor of Science - Social Science
Ashford University
Associate of Arts - Social Science
Mississippi Delta Community College
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