Dayonna Martin
Jackson
Summary
Flexible hard worker ready to learn and contribute to team success. Experienced Sales Associate in fast-paced sales environments. Dedicated Child Care Provider of experience in delivering care to toddlers, and preschoolers. Talented Customer Service Agent with background communicating with customers answering incoming requests.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Daycare Teacher
Teacher
Jackson
08.2024 - 10.2025
- Developed engaging lesson plans to promote early childhood education.
- Collaborated with parents to communicate children's progress and needs.
- Supervised children during activities to ensure safety and well-being.
- Organized educational materials and resources for daily lessons.
- Assisted in assessing children's developmental milestones and learning progress.
- Maintained a clean, safe, and welcoming classroom environment for children.
- Taught children foundational skills in colors, shapes and letters.
- Created a positive, nurturing environment for young students.
Ups Warehouse
Package Handler, Ups
Jackson
06.2023 - 10.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
Teleperformance
Customer Service Represenative
Jackson
02.2023 - 11.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Education
Raymond High School
Raymond, msSkills
- Lesson planning
- Child supervision
- Computer skills
- Communication skills
- Leadership
- Time management
- Educational resource organization
- Cash handling
- Customer service
Timeline
Daycare Teacher
Teacher
08.2024 - 10.2025
Ups Warehouse
Package Handler, Ups
06.2023 - 10.2025
Teleperformance
Customer Service Represenative
02.2023 - 11.2023
Raymond High School