Deann Hall - Tivet
Lucedale
Summary
Dynamic retail professional with extensive experience in customer service and operational management. Proven track record in enhancing customer experiences through effective team collaboration and meticulous cash handling, while ensuring compliance with gaming regulations and maintaining inventory integrity.
Overview
29
29
years of professional experience
Work History
Bingo Cashier
moose lodge
D'Iberville
09.2025 - Current
- Processed bingo ticket sales with accuracy and efficiency for patrons.
- Delivered excellent customer service to enhance player experience during events.
- Assisted in setup of gaming equipment while ensuring compliance with regulations.
- Ensured cleanliness and organization of cashier area, supporting operational efficiency during events.
- Organized prize drawings at conclusion of each game.
- Ensured a clean work area was maintained throughout each shift.
Kennel /vet assistant
Town and Country vet clinic
04.2015 - Current
- Provided excellent customer service while interacting with clients and visitors.
- Handled client inquiries promptly and professionally, effectively resolving issues to maintain positive relationships.
- Coordinated appointment scheduling, optimizing office workflow and enhancing client satisfaction.
- Managed multi-line phone system, routing calls to departments and reducing wait times for clients.
- Greeted visitors, directing them to the appropriate staff members for assistance.
- Kept reception area organized and welcoming, enhancing visitor experience.
- Processed payments and updated accounts, reflecting balance changes accurately.
- Maintained inventory of office supplies by checking stock levels and placing orders.
Crew Member
McDonald's Restaurant
Lucedale
01.2023 - 07.2023
- Operated cash register and managed customer transactions to ensure accurate and timely service.
- Executed cashier duties, including taking orders and processing payments.
- Maintained cleanliness and organization of workstations and dining area.
- Collaborated with team members to optimize operations during peak hours.
- Monitored stock levels and communicated needs to management to maintain optimal inventory.
Property Manager
Rocking Horse Ranch
Lucedale
11.2011 - 04.2015
- Managed daily operations of residential properties and ensured tenant satisfaction.
- Supervised leasing activities and guided prospective tenants through the application process.
- Coordinated property maintenance and repairs with vendors and contractors.
- Directed property management to ensure efficient ranch operations.
Manager
Bealls Outlet
Milton
12.2010 - 11.2011
- Oversaw daily store operations and staff management for optimal efficiency.
- Directed store operations, including setup of new locations to enhance market presence.
- Coordinated inventory management and stock replenishment processes effectively.
- Trained and mentored team members on customer service standards and sales techniques.
Area Supervisor
Kohl's
Spanish Fort
08.2008 - 12.2010
- Supervised daily operations and maintained store standards for optimal customer experience.
- Managed daily operations of store with over 75 associates, ensuring smooth workflow and team coordination.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Trained new employees on company policies and operational procedures.
Cashier & Assistant Manager
Shoe Station
10.2007 - 09.2010
- Managed cash register operations, ensuring accurate and efficient processing of customer transactions.
- Ensured cash drawer integrity through meticulous oversight and secure handling procedures.
- Trained new cashiers on checkout procedures and customer service standards, improving team readiness.
- Assisted customers with product inquiries, providing informed recommendations.
- Handled returns and exchanges, adhering to company policies and guidelines.
- Engaged customers to promote loyalty programs, enhancing overall shopping experience.
- Collaborated with team members to uphold store cleanliness and organization.
- Monitored inventory levels, restocking merchandise as necessary.
Sales & Manager
Dress Barn Woman & Dress Barn Combo Store
Lincoln City
08.1997 - 05.2006
- Formulated sales plans, goals, strategies, and objectives to meet revenue targets.
- Developed targeted sales strategies that increased revenue and improved customer engagement.
- Managed daily operations of the sales department, ensuring high standards of customer service.
- Coached junior sales personnel to achieve team goals and enhance sales performance.
- Trained and mentored staff on product knowledge and effective selling techniques.
- Implemented visual merchandising standards to improve store presentation and appeal.
- Oversaw inventory management to maintain product availability and minimize stockouts.
- Supervised staff to create a collaborative team environment and support goal achievement.
Deli Cook
Chinook Winds Casino Resort
Lincoln City
09.2002 - 05.2004
- Prepared sandwiches and salads according to customer specifications.
- Cleaned and prepared various food items, such as meats, vegetables, fruits, soups and salads for cooking or serving.
- Ensured quality control of products served to customers, upholding high standards for taste and presentation.
- Maintained cleanliness and organization of deli area to ensure a safe and inviting environment for customers.
- Monitored food safety standards and maintained compliance guidelines.
- Assisted in inventory management and stock rotation to minimize waste and ensure fresh ingredients.
- Operated kitchen equipment safely and efficiently.
- Operated grills, deep-fat fryers and other kitchen equipment in accordance with safety regulations.
- Stocked food supplies needed for daily operations.
Education
GED - High School, Various OJT'd Training to various Job Requirements
Home School
Lincoln City, OR07-1996
Skills
- Cash handling
- Ticket processing
- Gaming compliance
- Gaming regulation compliance
- Prize management
- Customer service
- Cash counting speed
- Cash balancing
- Banking procedures
- Inventory management
- Cash handling accuracy
- Transaction processing
- Bingo game regulations
- Customer interaction
- Time management proficiency
- Time management abilities
- Reliability and punctuality
- Inventory management
- Ticket recordkeeping
- Patience and tolerance
- Banking procedures
References
- Mr. Richard Sella, Horse Ranch Owner, (228) 324-1629, Lucedale, MS
- Ms. Laurie Lemonds, former Kohl's, (251) 753-8028, Fairhope, AL
- Ms. Lori Carter, former Kohl's, (251) 716-1034, Loxley, AL
Timeline
Bingo Cashier
moose lodge
09.2025 - Current
Crew Member
McDonald's Restaurant
01.2023 - 07.2023
Kennel /vet assistant
Town and Country vet clinic
04.2015 - Current
Property Manager
Rocking Horse Ranch
11.2011 - 04.2015
Manager
Bealls Outlet
12.2010 - 11.2011
Area Supervisor
Kohl's
08.2008 - 12.2010
Cashier & Assistant Manager
Shoe Station
10.2007 - 09.2010
Deli Cook
Chinook Winds Casino Resort
09.2002 - 05.2004
Sales & Manager
Dress Barn Woman & Dress Barn Combo Store
08.1997 - 05.2006
GED - High School, Various OJT'd Training to various Job Requirements
Home School