Deda Richard

I was the Administrative Assistant for two loan officers in Commercial Lending. I processed loan documents for all their loans. I ran weekly reports for 5 branches for President of the bank, I did all Pay no Pay for all daily NSFs for three different branches, I sent and verified wire transfers, I worked with Microsoft Word and Excell. I worked in other bank apps including nCino, Laser Pro, Loan Flow, Edge, On Demand and several others. I did all payment transfers for the two officers I worked with. I kept up with all their Loan exceptions and Insurance ticklers to make sure their loans were up to date. I typed applications for about 80% of their loans and typed all documents that went with their loans that were not required for our Loan Operations Department to create and send to us for each loan. I did many other things that are to many to list.

Answered all calls for Corparate Management and loaded their messages through our Pestpac system so they could keep all calls available until they were available to return the calls. Scanned and emailed important information for Corporate owners and Corpirate Management so they could save on their computers. Sorted through daily reports and placed in certain order to give to operations for upload. Used Quick Books to manage accounts receivables and payables for two other companies owned by owners of Havard Pest Control, Inc. and loaded their daily deposits into Quick Books and put in deposit books. Uploaded vehicle identification reports monthly to a spreadsheet. Created and prepared monthly newsletter from Publisher. Took all Ads and Sponsorship calls for owners to load on weekly spreadsheet for them to make discussions on. Created Saturday Schedules for technicians on a monthly basis for Mississippi, Alabama, and Louisiana. Occasionally loaded daily mail checks in Pestpac to accounts and ran reports after balancing checks and also ran the checks through the remote deposit machine. Kept up with all inventory for all branches in three states on a spreadsheet. Occasionally during our busy season helped schedule tech appointments to service customers.

Managed 60 Market Rent Apartments and 40 HUD Subsidized Apartments for the elderly. Managed all recertifications for HUD residents on a yearly basis and was the only complex owned by our company to receive a Superior Rating on my BUD Audit with JEFFCO. Answered phone and yolk messages for other departments. Produced all statements for the Retirement Home on a monthly basis. Took all monthly rent payments not set up on auto draft and tan all deposits through the remote deposit scanner. Took all applications for future potential residents to see if they qualified for Market Rent or HUD rent. Showed apartments and complex to new potential residents and their families. Scheduled all housekeeping appointments for residents wanting this service on a monthly basis. Kept all HUD documents up to date to stay in compliance.

Teller duties when first started job. Was told by owner of the bank that customers were saying that I could get people in and out of drive through faster than anyone they had ever had11 months into the job, was asked to move to the Poultry Loan Department because of my past experience on loans. Processed all loan documents including SBA and MDA documents. Maintained all Poultry Loan files to be in compliance with Annual Audits, where we were always given top scores in our Annual Audit files. Processed poultry checks mailed to us from poultry companies to be applied to customer loan. Responsible for Life Insurance Assignments on all poultry loans and to make sure paperwork was processed in a timely manner. Filed all Deeds of Trust and UCCs and kept up to make sure we received all recorded documents. Ordered surveys, title work, and Appraisals. Occasionally did the loan closings with the customers.

I worked for several different finance companies found all duties needed for a Customer Service Representative

Irma’s Teller duties, balancing cash drawer, typing official Checks for customers, helped customers with their accounts if an issue arose.

Opened New Accounts, checking, savings, and CDs. Ordered checks for customers.

Processed all loan documents, filing of Deeds, and UCCs. Ordered surveys, title work and Appraisals. Kept all Loan files up to date. Closed loans on occasion.