Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
To-Go Server
The Central Station Grill
05.2024 - Current
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Restaurant Hostess
The Central Station Grill
03.2024 - Current
Seated patrons based on guest preferences and seating availability.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
Assistant Store Manager
Claire's
08.2023 - 03.2024
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Maintained a high level of professionalism while interacting with customers to ensure their comfort during the piercing process.
Assisted in store operations by managing inventory and restocking supplies as needed, contributing to overall efficiency and productivity.
Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
Barista
The Local Sip
08.2022 - 06.2023
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
supported highest standards of condo and service to support company reputation
Education
Bachelor of Science - Kinesiology
Mississippi State University
Starkville, MS
05.2026
High School Diploma -
Union High School
Union, MS
05.2022
Skills
Customer Service
Work Planning and Prioritization
Verbal and Written Communication
Answering Customer Questions
Strategize Business Plans
POS system
Documentation
Microsoft Excel
Active listening
Email/phone chat
Observing responses
Problem and Resolution
Training and Development
Timeline
To-Go Server
The Central Station Grill
05.2024 - Current
Restaurant Hostess
The Central Station Grill
03.2024 - Current
Assistant Store Manager
Claire's
08.2023 - 03.2024
Barista
The Local Sip
08.2022 - 06.2023
Bachelor of Science - Kinesiology
Mississippi State University
High School Diploma -
Union High School
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