Delicia Sylvas
Southaven,MS
Summary
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
14
14
years of professional experience
Work History
Store Manager
Rent A Center
Memphis, TN
06.2022 - 09.2025
- Oversaw daily operations and ensured adherence to company policies and procedures.
- Developed and executed promotional campaigns to drive sales growth and customer engagement.
- Implemented inventory management strategies to optimize stock levels and reduce losses.
- Trained and mentored staff, fostering a collaborative team environment.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
District Manager20%
Acceptance Now
Memphis, TN And North Mississippi
04.2018 - 06.2022
- Implemented performance metrics to monitor team productivity and drive improvement initiatives.
- Coordinated cross-functional teams to execute company-wide promotions and events effectively.
- Established strong relationships with vendors, negotiating favorable terms to optimize inventory management.
- Achieved consistent revenue growth by 20% identifying new business opportunities and expanding existing client base within the district. Collaborated with 20 senior managers on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Store Manager
Acceptance Now
Metairie, LA
02.2012 - 03.2018
- Developed and executed promotional campaigns to drive sales growth and customer engagement.
- Monitored financial performance, identifying areas for improvement in revenue generation.
- Enhanced customer service standards through training programs and feedback mechanisms.
- Conducted regular performance evaluations to assess staff development and productivity.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
John Enret
Marrero, LAMBA - Accounting And Finance
Delgado Community College
New Orleans05.1998
Skills
- Team leadership
- Training and mentoring
- Customer relations
- Problem-solving
- Multitasking and organization
- Store operations
- Operations management
- Systems and software expertise
- Program administration
Timeline
Store Manager
Rent A Center
06.2022 - 09.2025
District Manager20%
Acceptance Now
04.2018 - 06.2022
Store Manager
Acceptance Now
02.2012 - 03.2018
High School Diploma -
John Enret
MBA - Accounting And Finance
Delgado Community College