Delivia Stewart
Southaven
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of post-secondary education
21
21
years of professional experience
Work History
Scope Tech
Gasto one GI therapeutic
Southaven
11.2022 - Current
- Replaced defective components in machinery to ensure functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Followed safety protocols to maintain a sterile work environment.
- Followed safety practices to safeguard against injury and damage to property.
- Maintained inventory of supplies and equipment in clinical settings.
Health Unit Coordinator
Methodist Germantown Hospital
Memphis
11.2017 - 12.2022
- Supported patients, families, and healthcare staff by coordinating patient care services, providing information and directions, securing resources, and troubleshooting customer service concerns.
- Coordinated patient admissions and discharges within healthcare units.
- Managed communication between medical staff, patients, and families.
- Facilitated communication among medical staff, patients, and families to enhance clarity and ensure continuity of care.
- Scheduled appointments and procedures for multiple healthcare providers.
- Maintained accurate patient records using electronic health systems.
- Facilitates the electronic storage and retrieval of patient records/orders by acting as a resource to physicians/clinicians providing the first level system support.
- Conveyed important information between patients and medical staff to promote efficient unit operations.
Receptionist /Phlebotomist/Training Coordinator
CSL Plasma
Memphis
05.2005 - 11.2017
- Collected blood samples from patients using proper venipuncture techniques.
- Trained new phlebotomists on best practices and safety protocols.
- Complied with all safety regulations and infection control procedures consistently.
- Collected blood samples from patients using safe and sterile techniques. from patients using proper venipuncture techniques.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
Education
Graduate Certificate - Phlebotomist
Tennessee technology
Memphis, TN 08.2004 - 06.2005
Skills
- Venipuncture
- Phlebotomy
- Clinical Procedures
- Patient Care
- Vital Signs
- Surgical Documentation
- Laboratory Experience
- Sterilization Protocols
- Equipment Maintenance
- OSHA compliance
- Inventory Management
- Appointment scheduling
- Communication skills
Timeline
Scope Tech
Gasto one GI therapeutic
11.2022 - Current
Health Unit Coordinator
Methodist Germantown Hospital
11.2017 - 12.2022
Receptionist /Phlebotomist/Training Coordinator
CSL Plasma
05.2005 - 11.2017
Graduate Certificate - Phlebotomist
Tennessee technology
08.2004 - 06.2005