Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Annette Logwood

Robinsonville,MS

Summary

Dynamic professional with extensive experience in training and mentoring at Gold strike Casino. Proven ability to enhance customer service and operational efficiency through effective staff management. Skilled in analyzing performance data to drive improvements, ensuring compliance and maximizing revenue. Goal-oriented with a strong focus on achieving results in fast-paced environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Supervisor at Players Club

Goldstrike Casino
08.2021 - Current
  • 1. Assisted in training new staff on operational procedures and safety protocols.
  • 2. Supported daily workflow management to ensure timely completion of tasks.
  • 3. Learned to operate equipment safely and efficiently under supervision.
  • 4. Maintained cleanliness and organization of work areas to enhance productivity.

Driver

Integrity Transportation
08.2018 - 09.2021

* Managed daily route planning to ensure timely deliveries and optimize fuel efficiency.

* Maintained accurate logs of vehicle inspections, repairs, and mileage for compliance purposes

.* Ensured adherence to safety regulations and company policies during all driving operations.

* Trained new drivers on operational protocols and best practices for safe driving.

* Utilized GPS and other navigation tools to plan routes and stay on schedule.

Cashier/Office Assistant

Piggly Wiggly Supermarket
07.2017 - 08.2018
  • Processed transactions accurately using point-of-sale systems.
  • Managed cash register, ensuring balanced drawers at shift end.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout area for efficiency.

Table Games Clerk

Isle of Capri Casino
05.2015 - 07.2017
  • Managed daily game operations, ensuring compliance with regulations and smooth customer experiences.
  • Monitored inventory levels, accurately tracking stock to prevent shortages and overages.
  • Trained and mentored new clerks on operational procedures and best practices for efficiency.
  • Implemented process improvements that enhanced workflow and reduced transaction times.
  • Increased game booth traffic by engaging with potential players and promoting various games.
  • Enhanced customer experience by providing friendly and efficient service during game interactions.

Cook

Double Quick
02.2013 - 05.2015
  • Prepared diverse menu items following standardized recipes and presentation guidelines.
  • Managed inventory levels to ensure availability of fresh ingredients and minimize waste.
  • Trained new staff on kitchen procedures, safety protocols, and equipment operation.
  • Streamlined food preparation processes to enhance efficiency during peak service times.

Store Manager

Roses, Variety Wholesalers
05.2011 - 02.2013
  • Directed daily store operations, ensuring optimal inventory management and visual merchandising standards.
  • Trained and mentored staff, fostering a collaborative team environment to enhance customer service.
  • Implemented sales strategies that increased product visibility and customer engagement across all departments.
  • Analyzed sales data to identify trends, adjusting merchandising techniques to maximize revenue potential.

Slot Shift Manager

Isle of Capri Casino
03.2005 - 05.2011
  • Managed daily operations of slot machines to ensure optimal performance and compliance with regulations.
  • Developed and implemented training programs for staff to enhance customer service and operational efficiency.
  • Oversaw cash handling procedures, ensuring accuracy and adherence to security protocols.
  • Analyzed machine performance data to identify trends and recommend improvements for increased revenue.

Education

Certificate - Health

Coahoma Community College
Clarksdale, MS
12-2005

Certificate in Medical Assistant - Health And Wellness

Draughons Junior College
Memphis, TN
12-1988

High School Diploma -

Rosa Fort High School
Tunica, MS
05-1986

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Accomplishments

  • Documented and resolved guest issues which led to enhanced results.
  • Supervised team of six staff members or more.

Certification

  • Certified Supervisor, at Gold strike Casino for four years.

Languages

English
Professional Working

Timeline

Supervisor at Players Club

Goldstrike Casino
08.2021 - Current

Driver

Integrity Transportation
08.2018 - 09.2021

Cashier/Office Assistant

Piggly Wiggly Supermarket
07.2017 - 08.2018

Table Games Clerk

Isle of Capri Casino
05.2015 - 07.2017

Cook

Double Quick
02.2013 - 05.2015

Store Manager

Roses, Variety Wholesalers
05.2011 - 02.2013

Slot Shift Manager

Isle of Capri Casino
03.2005 - 05.2011

Certificate - Health

Coahoma Community College

Certificate in Medical Assistant - Health And Wellness

Draughons Junior College

High School Diploma -

Rosa Fort High School
Annette Logwood