Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Demetrica Williams

Leland

Summary

Experienced Truck Driver with proven track record of delivering within specified time frames. Quick learner with proven track record in long-haul and regional driving. Expertise in handling diverse cargo types, ensuring timely and safe deliveries. Demonstrated reliability and strong navigation skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Driver

Heartland Express
12.2023 - Current
  • Operation of Commercial Vehicles
  • Drop and Hook
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.

Truck Driver

TLI
07.2022 - 01.2023
  • Operations of a Commercial Vehicle
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Improved on-time delivery rates with meticulous planning and time management.
  • Supported new drivers by sharing best practices and insights gained from experience on road.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Inspected load security and checked for damages.

Driver

Ozark Motor Lines
04.2021 - 04.2022
  • Operating Commercial Vehicle
  • Drop and Hook Trailer
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.

Driver

MCL Logistics
01.2021 - 04.2021
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced delivery times with careful planning and route optimization.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Minimized liability by consistently following road rules when driving.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Driver

Greyhound
04.2019 - 09.2020
  • Operating a Coach with Passengers
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Followed all relevant traffic laws and safety regulations.

Technician

DISH NETWORK
12.2019 - 04.2020
  • Install Satellite
  • Operating Company Vehicle
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.

Driver

Celadon Trucking
11.2018 - 01.2019
  • Operating commercial vehicle
  • Secure load
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Correctional Officer

Mississippi Department of Corrections(MSP)
07.2018 - 10.2018
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Completed intake paperwork, fingerprints, and searches.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Improved compliance with state and federal regulations by updating and enforcing facility policies.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Bolstered team morale and cooperation through effective leadership and communication.
  • Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.

Warehouse Associate

Select Staffing
12.2016 - 10.2017
  • Pick pack wrap pallets receive order

Truck Driver Class A

TNT Trucking
09.2015 - 09.2016
  • Grain Hauling
  • Adapted quickly to changing road conditions and weather situations to maintain safe driving habits while ensuring punctual deliveries.
  • Increased overall productivity by effectively planning trips, minimizing delays, and maximizing driving hours within legal limits.
  • Boosted customer satisfaction by providing timely deliveries while maintaining a professional demeanor during interactions.
  • Improved on-time delivery by optimizing truck routes and schedules.
  • Managed paperwork efficiently for each delivery, including bills of lading, invoices, receipts, permits, and inspection reports.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Dropped and hooked trailers and changed configuration of equipment.

Truck Driving School

Swift Transportation
02.2015 - 03.2015
  • Responsibilities
  • Obtaining a CDL and learning how to operate a commercial vehicle.
  • Obtain my CDL and became a Truck Driver.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

McDonalds Crew Member

McDonalds
05.2014 - 02.2015
  • Responsibilities
  • Consist of grill area, prep table, customer service, and house keeping
  • Accomplishments
  • Great team work.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Unemployed

None
01.2013 - 01.2014

Warehouse Associate

Instaff
07.2012 - 10.2013
  • Responsibilities
  • Stack, wrap, and label pallets and use of pallet jack.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.

Education

High School Diploma -

Greenville Weston High School

Skills

  • Tractor-Trailer

  • Commercial Vehicle Experience

  • Driving Box Truck

  • Warehouse experience

  • Delivery Driver Experience

  • Time management

  • Valid Driver's license

  • Customer service

  • Problem-solving

  • GPS and route planning

  • Loading and unloading

  • Safety management

  • Driving in adverse conditions

  • Transportation

  • Equipment operation

  • Relationship building

  • Attention to detail

  • Team building

  • Conflict resolution

  • Patience and tact

  • Emergency response

  • Load monitoring

  • Daily logging

  • Self motivation

  • Teamwork and collaboration

  • Problem-solving abilities

  • Effective communication

  • Organizational skills

  • Reliability

Certification

  • CDL Class A
  • March 2015 to Present
  • Commercial License
  • Driver's license
  • CDL Class A or B

Timeline

Driver

Heartland Express
12.2023 - Current

Truck Driver

TLI
07.2022 - 01.2023

Driver

Ozark Motor Lines
04.2021 - 04.2022

Driver

MCL Logistics
01.2021 - 04.2021

Technician

DISH NETWORK
12.2019 - 04.2020

Driver

Greyhound
04.2019 - 09.2020

Driver

Celadon Trucking
11.2018 - 01.2019

Correctional Officer

Mississippi Department of Corrections(MSP)
07.2018 - 10.2018

Warehouse Associate

Select Staffing
12.2016 - 10.2017

Truck Driver Class A

TNT Trucking
09.2015 - 09.2016

Truck Driving School

Swift Transportation
02.2015 - 03.2015

McDonalds Crew Member

McDonalds
05.2014 - 02.2015

Unemployed

None
01.2013 - 01.2014

Warehouse Associate

Instaff
07.2012 - 10.2013

High School Diploma -

Greenville Weston High School

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Demetrica Williams