Denise Gardner
McComb
Summary
Dynamic Property Manager with a proven track record at Self Employed, excelling in tenant retention and compliance. Leveraged exceptional communication skills to enhance tenant satisfaction and streamline maintenance coordination. Recognized for developing effective marketing strategies that improved property visibility and value, while fostering strong vendor relationships for timely service delivery.
Overview
14
14
years of professional experience
Work History
Property Manager
Self Employed
01.2016 - Current
- Managed property operations, ensuring compliance with local regulations and tenant agreements.
- Developed and implemented effective marketing strategies to attract and retain tenants.
- Coordinated maintenance requests, optimizing vendor relationships for timely service delivery.
- Conducted regular property inspections, identifying areas for improvement and enhancing overall value.
- Schedule viewings and screen for potential tenants.
- Make sure all improvements are completed and all tenants are satisfied with their property.
Customer Service Representative
State Bank
10.2014 - 12.2016
- Assisted customers with account inquiries and transaction processing to enhance satisfaction.
- Resolved complex customer issues through effective problem-solving techniques and product knowledge.
- Trained new staff on customer service protocols and bank policies, fostering team development.
- Streamlined workflow processes, leading to improved response times for customer inquiries.
Communications Specialist
Bloom
01.2012 - 09.2014
- Call center environment while taking incoming calls, setting appointments, and educating on insurance plans.
- Developed comprehensive communication strategies to enhance brand visibility across multiple platforms.
- Managed internal and external communications, ensuring alignment with organizational goals and messaging consistency.
- Collaborated with cross-functional teams to execute integrated marketing campaigns, boosting audience engagement.
Education
Associate of Applied Science - Office Administration
Ivy Tech Community College of Indiana
Bloomington, IN05-2014
Skills
- Property management
- Customer service-focused
- Exceptional oral and written communication skills
- Administrative support
- Maintenance coordination
- Business administration
- Software utilization
Timeline
Property Manager
Self Employed
01.2016 - Current
Customer Service Representative
State Bank
10.2014 - 12.2016
Communications Specialist
Bloom
01.2012 - 09.2014
Associate of Applied Science - Office Administration
Ivy Tech Community College of Indiana
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