Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deonte Wicks

Corinth

Summary

Dedicated worker with experience in excelling in high-pressure environments. Proven ability in critical thinking and active listening, effectively coordinating emergency responses and enhancing team collaboration. Exceptional customer service and adept at information documentation, ensuring swift and accurate support for job completion

Overview

2026
2026
years of professional experience

Work History

911 Dispatcher

Tippah County Sheriff Department
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.

Juvenile Corrections Officer

Alcorn County Sheriff's Department
07.2023 - Current
  • Supported implementation of vocational training programs aimed at preparing youth offenders for employment opportunities upon release.
  • Enhanced teamwork among staff members by participating in regular training sessions, sharing knowledge, and supporting colleagues during challenging situations.
  • Encouraged family involvement in rehabilitation plans by facilitating visitation schedules, phone calls, and correspondence between residents and their families.
  • Ensured timely transportation of residents to court appointments, medical visits, or other off-site events while maintaining strict security protocols.
  • Monitored juvenile offender progress through regular evaluations, adjusting case plan goals as needed based on individual needs and achievements.
  • Implemented daily routines that promoted structure and consistency for all residents within the juvenile correctional facility.
  • Maintained detailed records of resident behavior and progress, providing regular reports to supervisory staff for review and analysis.

Manager

The Dinner Bell
08.2012 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Responsible for opening and closing the restaurant.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Kossuth High-school
Kossuth, Ms
05.2011

Skills

  • Works Well Under Pressure
  • Active listening
  • Critical thinking
  • Stress tolerance
  • Problem-solving
  • Teamwork and collaboration
  • Information documentation
  • Information gathering and relay

Timeline

Juvenile Corrections Officer

Alcorn County Sheriff's Department
07.2023 - Current

Manager

The Dinner Bell
08.2012 - Current

911 Dispatcher

Tippah County Sheriff Department

Kossuth High-school

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Deonte Wicks