Dequarius Tedford
Ridgeland,MS
Summary
Experienced Operations Manager at Averitt Express with a focus on analytical skills and operational efficiency. Developed and executed standard operating procedures that significantly improved service delivery and compliance. Proven ability to mentor teams and instill accountability, leading to superior performance and effective stock management. Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
9
9
years of professional experience
Work History
Operations Manager
Averitt Express
04.2018 - Current
- Assisted in daily operations to ensure smooth workflow and adherence to safety protocols.
- Supported team in implementing standard operating procedures for operational efficiency.
- Learned to utilize inventory management systems for tracking supplies and equipment.
- Collaborated with staff on process improvements to enhance service delivery.
- Maintained accurate records of inventory levels and equipment usage for reporting purposes.
- Observed and participated in training sessions to understand operational best practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Engaged in problem-solving discussions to address challenges faced by the team.
- Adapted quickly to new technologies and tools relevant to operational tasks.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Shift Supervisor
Nissan
05.2016 - 05.2018
- Supervised daily operations, ensuring adherence to safety protocols and production standards.
- Trained and mentored team members on equipment usage and best practices.
- Conducted performance evaluations, providing constructive feedback for continuous improvement.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated shift schedules to optimize labor resources while meeting production targets.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Germantown High
Gluckstadt MSSkills
- Analytical skills
- Mentorship and leadership
- Operational management
- Client support and engagement
- Stock management and compliance
- Logistics oversight
- Interviewing expertise
- HR administration
- Employee relations strategies
Timeline
Operations Manager
Averitt Express
04.2018 - Current
Shift Supervisor
Nissan
05.2016 - 05.2018
High School Diploma -
Germantown High