Desean Robinson
Long Beach
Summary
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Automotive Technician
Firestone Complete Auto Care, BRO
Gulfport
12.2017 - Current
- Diagnosed vehicle issues using diagnostic tools and equipment.
- Performed routine maintenance on various makes and models of vehicles.
- Conducted tire rotations, alignments, and installations for optimal performance.
- Provided exceptional customer service by explaining repair processes clearly.
- Collaborated with team members to ensure efficient workflow in service bays.
- Assisted in training new technicians on repair techniques and best practices.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Operated a variety of shop equipment safely and efficiently.
- Attended technical training courses when available to increase knowledge base.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Monitored shop equipment to maintain safe working condition.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Kept detailed records of repairs, labor involved and parts used.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
Lube Service Technician
J. Allen Toyota
Gulfport
07.2017 - 12.2017
- Performed routine oil changes and fluid checks on various vehicle models.
- Assisted customers with service recommendations based on vehicle needs.
- Documented service records accurately for customer transparency and follow-up.
- Checked fluid levels of transmission, power-steering, brake and cooling systems.
- Maintained cleanliness and organization of the service bay and work area.
Education
Lake High School
Lake, MSSome College (No Degree) -
Hinds Community College
Raymond, Mississippi, MSSkills
- Vehicle diagnosis
- Engine repair
- Brake inspections and repairs
- Suspension inspections and repairs
- Service documentation
- Problem solving
- Time management
- Attention to detail
- ASE certification
- Tire services
- Replacing filters
- Coolant flushes
- Road testing
- Warranty procedures
- Diagnostic
- Hydraulic systems
- Diagnosis and repairs
- Coolant system control
- Heating and air conditioning
- Preventative maintenance
- Drivetrain and axle installation
- Problem-solving
- Tire mounting and balancing
Certification
- Steering and Suspension
- EPA Section 609
- Braking System Training
- Heat and Air Conditioning Training
Timeline
Automotive Technician
Firestone Complete Auto Care, BRO
12.2017 - Current
Lube Service Technician
J. Allen Toyota
07.2017 - 12.2017
Lake High School
Some College (No Degree) -
Hinds Community College