Destiny Dye
Gulfport
Summary
Customer service professional with over 10 years of experience resolving concerns and creating positive client experiences. Quick and efficient learner with strong ability to adapt and develop new skills across a wide range of responsibilities. Dependable, punctual, and committed to maintaining integrity in all aspects of work. Focused on completing daily tasks efficiently while supporting team members whenever needed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Salon Owner
Shear Perfection Salon
Gulfport, MS
03.2025 - 02.2026
- Directed daily operations, ensuring high-quality service and client satisfaction.
- Managed financial performance, including budgeting and expense control.
- Developed and implemented marketing strategies to attract new clientele.
- Trained and mentored staff, fostering professional growth and skill development.
Senior Hair Stylist
Wonder Cuts
12.2019 - 01.2025
- Increased salon revenue by upselling various hair care products and services to clients during appointments
- Collaborated with a diverse clientele, accommodating unique needs and ensuring exceptional customer service experiences
- Improved client retention rates through consistent delivery of high-quality services tailored to individual needs
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
Sales Associate
UPS
Gulfport, MS
12.2018 - 11.2019
- Successfully managed a high volume of customers during peak hours while maintaining a calm and efficient demeanor
- Oversaw the packing and organization of boxes to optimize storage solutions. Coordinated with team members to enhance workflow efficiency. Implemented organizational strategies to streamline inventory processes.
- Upheld Sanitary and cleanliness standards
- Managed systematic arrangement of boxes in designated sections to ensure accurate shipping.
- Coordinated the loading of boxes onto trucks, adhering to safety protocols and maximizing space utilization.
Hair Stylist
Regis
Gulfport, MS
01.2017 - 12.2018
- Managed Client Appointments for myself and other stylists
- Created a substantial client base through walk-ins and word of mouth
- Assisted Senior Stylists with color formulations, mixing toners, and assisting with client preparation
- Engaged in educational video tutorials and conducted product testing
- Refined my creative strengths and worked on improving weaker areas with guidance from expert stylists
Sales Associate
Allen Toyota
Gulfport, MS
02.2017 - 11.2017
- Evaluated condition of vehicles during check-in, noting any imperfections such as dents or chips.
- Participated in training sessions and workshops to improve technical skills and product knowledge
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Executed vehicle delivery and parking procedures to facilitate timely servicing.
Education
Cosmetology -
Blue Cliff Collge
01-2017
High School Diploma -
Penn Foster High School
01-2016
Skills
- Strong work ethic
- Client relationship building
- Goal-oriented mindset
- Thorough consultations
- Effective problem solving
- Sanitation and sterilization
- Creativity and originality
- Teamwork and collaboration
- Social skills
Accomplishments
- Graduated high school with a 4.0 GPA
- Graduated college with 3.9 GPA and Honors
Certification
Professional Courses
- Braiding
- Nail Drill
- Wig/Extension
Timeline
Salon Owner
Shear Perfection Salon
03.2025 - 02.2026
Senior Hair Stylist
Wonder Cuts
12.2019 - 01.2025
Sales Associate
UPS
12.2018 - 11.2019
Sales Associate
Allen Toyota
02.2017 - 11.2017
Hair Stylist
Regis
01.2017 - 12.2018
Cosmetology -
Blue Cliff Collge
High School Diploma -
Penn Foster High School