Destiny Tatum

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Learned and adapted quickly to new technology and software applications.
• Checked people in and got paperwork if needed.
• answered the phones and helped patience
• checked out the patience giving estimates and talking finances and getting them scheduled for the next appointment.
• posted checks and EFTS
• working EOBs and getting the claims fixed and sent back to insurance with corrected information or more xrays.
• worked on aging
• put tickets in when something was wrong in office
• helped hygienists and dental assistants clean rooms when behind.
• I have helped Doctors chair side when we have been short staff
• I will do whatever you ask of me and if I do not know how I will ask and get clear understanding

I was a stay at home mom for 4 years and I also had a day care. All 3 of my kids are in school so I wanted to go back to work.

• Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
• Handled multi-line phone system, directing calls to appropriate departments and personnel.
• Maintained organized filing system for client records and correspondence, enhancing retrieval efficiency.
• Coordinated office supplies inventory, facilitating timely reordering to prevent shortages.
• Developed strong relationships with clients through exceptional customer service and communication skills.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.

• Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
• Assisted customers with account inquiries, providing timely and effective solutions to enhance satisfaction.
• Maintained cash drawer integrity through regular reconciliation and meticulous record-keeping practices.
• Trained new tellers on operational procedures and customer service standards to foster team effectiveness.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.