Devin Tinsley
Vancleave
Summary
Dynamic leader with proven expertise in team motivation and workplace safety, honed at Xvertuz Vapes and Pilot Flying J Travel Center. Excelled in inventory control and employee training, significantly enhancing operational efficiency and customer satisfaction. Skilled in fostering strong relationships and making decisive, impactful decisions.
Personable and resourceful professional with knack for leading teams and fostering positive work environment. In-depth understanding of operational workflows and adept at managing schedules and inventory control. Committed to driving team performance and achieving outstanding results.
Overview
2
2
years of professional experience
Work History
Shift Lead Manager
Xvertuz Vapes
09.2023 - 02.2025
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
Maintenance Technician
Pilot Flying J Travel Center
10.2022 - 09.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
Education
High School Diploma -
Oak View Highschool
Yucaipa, CA06-2019
Skills
- Team motivation
- Workplace safety
- Employee training
- Policy enforcement
- Sales strategies
- Cash handling
- Opening and closing procedures
- Accurate money handling
- Training and mentoring
- Handling customer complaints
- Relationship building
- Decision-making
- Supply ordering
- Inventory control
- Documentation and reporting
- Inventory controls
Timeline
Shift Lead Manager
Xvertuz Vapes
09.2023 - 02.2025
Maintenance Technician
Pilot Flying J Travel Center
10.2022 - 09.2023
High School Diploma -
Oak View Highschool
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