Dedicated and personable shift leader with experience in junior team member training, inventory oversight, and ensuring team efficiency in a fast-paced environment to offer guests a satisfactory experience to maintain a steady sales flow.
Work History
Team Leader
8 Months
The Scoop Biloxi | 12.2025 - Current
Trained new staff on operational procedures and customer engagement techniques.
Led team in daily operations, ensuring high-quality service and customer satisfaction.
Monitored workflow efficiency, identifying areas for process improvement.
Collaborated with management to develop strategies for increasing sales and promotions.
Team Member
6 Months
Smoothie King | 05.2025 - 11.2025
Delivered exceptional customer service in fast-paced environment.
Prepared and blended smoothies according to established recipes and quality standards.
Assisted team members with daily operations and product promotions.
Maintained cleanliness and organization of workstations and equipment.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Sales Associate
4 Months
Once Upon A Child Franchise | 08.2024 - 12.2024
Assisted customers in selecting quality children's clothing and accessories, enhancing shopping experience.