Eboney Taylor
Pinola
Summary
Accomplished Certified Nursing Assistant with a proven track record at Prime Care Nursing, excelling in patient care and HIPAA compliance. Demonstrated ability to enhance team efficiency and patient satisfaction through active listening and meticulous attention to detail. Skilled in managing high-stress situations, ensuring patient dignity, and improving wellbeing with a strong focus on achieving nutritional objectives.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant
Prime Care Nursing
07.2009 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
University Medical Center
09.2021 - 04.2023
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Customer Service Representative
CVS Minute Clinic
09.2020 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Science - Health Administration
Ultimate Medical Academy
Clearwater, FL05.2024
High School Diploma -
Mndenhall
MS05.2008
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Active Listening
- Call Management
- Appointment Scheduling
Accomplishments
- Certified Medical Assistant
- Basic Life Support (BLS)
- CPR
- Certified Nursing Assistant
Timeline
Certified Nursing Assistant
University Medical Center
09.2021 - 04.2023
Customer Service Representative
CVS Minute Clinic
09.2020 - 07.2022
Certified Nursing Assistant
Prime Care Nursing
07.2009 - Current
Associate of Science - Health Administration
Ultimate Medical Academy
High School Diploma -
Mndenhall
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