Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eboney Taylor

Pinola

Summary

Accomplished Certified Nursing Assistant with a proven track record at Prime Care Nursing, excelling in patient care and HIPAA compliance. Demonstrated ability to enhance team efficiency and patient satisfaction through active listening and meticulous attention to detail. Skilled in managing high-stress situations, ensuring patient dignity, and improving wellbeing with a strong focus on achieving nutritional objectives.

Overview

15
15
years of professional experience

Work History

Certified Nursing Assistant

Prime Care Nursing
2009.07 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Certified Nursing Assistant

University Medical Center
2021.09 - 2023.04
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Customer Service Representative

CVS Minute Clinic
2020.09 - 2022.07
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Science - Health Administration

Ultimate Medical Academy
Clearwater, FL
05.2024

High School Diploma -

Mndenhall
MS
05.2008

Skills

  • Patient Care
  • HIPAA Compliance
  • Reliable team player
  • Direct Patient Care
  • Active Listening
  • Call Management
  • Appointment Scheduling

Accomplishments

  • Certified Medical Assistant
  • Basic Life Support (BLS)
  • CPR
  • Certified Nursing Assistant

Timeline

Certified Nursing Assistant

University Medical Center
2021.09 - 2023.04

Customer Service Representative

CVS Minute Clinic
2020.09 - 2022.07

Certified Nursing Assistant

Prime Care Nursing
2009.07 - Current

Associate of Science - Health Administration

Ultimate Medical Academy

High School Diploma -

Mndenhall
Eboney Taylor