Diamonique White
Indianola
Summary
Dedicated clinic receptionist skilled in maintaining accurate medical records and facilitating insurance verification. Strong attention to detail and communication abilities drive improvements in operational efficiency and patient care.
Overview
6
6
years of professional experience
2017
2017
years of post-secondary education
Work History
Clinic Receptionist
Desoto Family Care Clinic
Olive Branch
12.2022 - 11.2025
- Coordinated patient check-in processes to enhance clinic efficiency and reduce wait times.
- Maintained accurate and organized medical records to support patient care and compliance.
- Facilitated insurance verification processes, resolving discrepancies to ensure patient eligibility.
- Developed and implemented improved scheduling practices to minimize appointment overlaps.
- Reviewed and updated patient information to maintain data integrity within the system.
- Handled incoming calls with professionalism, directing them to appropriate personnel as needed.
Clinic Scheduler
North Sunflower Clinic
Ruleville
08.2019 - 12.2022
- Coordinated patient appointments to optimize clinic schedule and enhance patient flow.
- Maintained accurate patient records through diligent data entry and regular updates.
- Facilitated communication between patients and healthcare providers to ensure clarity and satisfaction.
- Streamlined appointment reminder processes to reduce no-show rates and improve patient attendance.
- Provided administrative support for clinic operations, ensuring seamless daily functionality.
- Monitored scheduling software for system updates and maintenance to ensure operational efficiency.
Education
Gentry High School
Indianola, MSSkills
- Patient scheduling
- Electronic medical records
- Insurance verification
- Data management
Timeline
Clinic Receptionist
Desoto Family Care Clinic
12.2022 - 11.2025
Clinic Scheduler
North Sunflower Clinic
08.2019 - 12.2022
Gentry High School