Diane Taylor
Olive Branch
Summary
Will contribute a diverse group of skills encompassing nursing education, field reimbursement, sales, clinical research and pharmacovigilance.
Overview
17
17
years of professional experience
Work History
Telephonic Pharmacy Nurse
AnovoRx Specialty Pharmacy
10.2023 - Current
- Conducts regular engagement calls and welcome calls to patients and/or caregivers and physicians regarding assigned disease state/Vigabatrin on behalf of Pyros Pharmaceuticals.
- Maintains accurate patient records.
- Documents all calls to meet requirements of management, regulatory compliance, and program specific procedures.
- Documents and report adverse effects following approved SOPs.
- Schedules prescription shipments.
Neurocine BioSciences Field Nurse Educator
INIZIO
06.2024 - 10.2024
- Responsible for providing Education on Rare Disease (Congenital Adrenal Hyperplasia) to Physicians {Endocrinologists, Pediatricians and Internal Medicine} in TN, MS, AR and LA.
Bristol Myers Squibb Nurse Educator (Camzyos)
IQVIA
05.2023 - 06.2024
- Responsible for providing clinical product and diagnosis related information and services to patients.
- Assists with pull-through.
- Adverse Event Reporting.
Janssen Stelara Nurse Navigator
SYNEOS HEALTH
06.2020 - 05.2023
- Provides telephonic to patients newly prescribed product for Crohn’s Disease.
- May provide pre and post infusion follow up via telephone support to patients undergoing treatment for Crohn’s Disease and Ulcerative Colitis.
- Provides education programs for professional staff, i.e. nurses, other key healthcare staff through 1:1 presentation, round table discussions, formal presentations.
- Partners with sales and sales management to profile customer accounts, resolve customer issues and identify new business opportunities.
- Educate staff on both clinical and operational aspects of appropriate patient identification.
- Educate Nurse Staff on the clinical profile of products including, but not limited to clinic benefits and administration requirements.
- Initiate clinical discussions with key personnel in each account (MD {as needed}, Nurse Practitioner, Infusion Nurse, PA and Clinic Nurses).
- Work with Office Staff and HCP to help with managed care issues.
Sanofi/Regeneron Nurse Educator (Dupixent)
AMERISOURCE BERGEN
Frisco
08.2018 - 06.2020
- Responsible for providing clinical product and diagnosis related information and services to physicians, nurses, health professionals and patients.
Tele-solutions Nurse Manager/Contract
Syneos Health/InVentiv Clinical Solutions
Remote
02.2018 - 08.2018
- Provided education to MD offices on Rare Disease, Primary Biliary Cholangitis.
Patient Liaison/Field/Contract
Publicis/Ultragenyx Pharmaceutical
Dallas
06.2017 - 10.2017
- Delivered disease education, creating company awareness and assisting with patient identification within the medical community related specifically to Ultragenyx clinical programs.
Sanofi/Genzyme Nurse Educator (Lemtrada)
AMERISOURCE BERGEN
Frisco
05.2015 - 06.2017
- Responsible for providing clinical product and diagnosis related information and services to physicians, nurses, health professionals and patients.
- Provided telephonic consumer support for patients receiving treatment within a designated specialty such as oncology, neurology, medical information/pharmacovigilance.
- Risk assess patient for compliance and adherence to treatment regimen.
- Identified barriers to care.
- Provided information about disease process.
- Provided emotional support to patient and family members.
- Accepted inbound calls and makes outbound calls to enrolled patients.
- Received notification through but not limited to: web portal, patient assistant program, fax enrollment form, electronic enrollment form or phone, called patient to provide information about the product, program, send out information kits if needed and management advice for any side effects.
Regional Account Manager
PRECISION INFUSION
Memphis
05.2013 - 05.2015
- Established a sales history for building high-level client relationships through the development of client-specific in-home patient administration programs.
- Upon hiring, launched a focused and well-planned sales and business development and marketing program to build awareness and referrals for Precision Infusion.
- Target hospital case managers, discharge planners and physicians including Hospitalists, Internists, Surgeons, and Infectious Disease Physicians to increase business growth West Tennessee and Northern Mississippi.
- Have been instrumental in developing and executing successful market development plans and developing relationships with 'hard to see' key physicians and hospital case managers.
- Acted as a Clinical Liaison with Oncology and Hospice patients.
- Conducted patient assessments to determine needs, stability, and severity of problems; also review / research health insurance data to determine level / limit of financial reimbursement.
Quality Improvement Nurse Consultant
KIRBY PINES
Memphis
12.2012 - 05.2013
- Responsible for initiating/planning, coordinating and implementing systems to monitor and evaluate clinical records and documentation of care services provided by health care staff in relation to achieving regulatory, accreditation and organizational quality and safety compliance.
- Utilized effective decision making as well as strong leadership, administrative, and supervisory skills to oversee nursing services performed with a team of C.N.A.'s. for a case load of up to 120 patients.
- Used effective communication skills to lead educational program on various topics.
Oncology Nurse Case Manager
METHODIST HEALTH CARE
Memphis
06.2011 - 06.2012
- Planned, implemented, coordinated and evaluated a comprehensive plan of care across the care continuum aimed at stabilizing chronic and/or high-risk medical conditions while utilizing Milliman care Guidelines.
Medical Appeals Nurse
SMITH & NEPHEW, INC.
Memphis
03.2008 - 06.2011
- Served as a subject matter expert (Exogen) for appeals / grievances; served as a resource of information for non-clinical team members.
- Chosen to serve on the Global Action Team to improve operational efficiencies and corporate culture.
Education
M.B.A. - Business Administration
COLUMBIA SOUTHERN UNIVERSITY
Orange Beach, ALB.S. - Health Care Management
SOUTHERN ILLINOIS UNIVERSITY
Carbondale, ILDiploma - Nursing
BAPTIST COLLEGE OF HEALTH SERVICES
Memphis, TNSkills
- Building confidence of physicians
- Prescribing products
- Dispensing products
- Recommending services
- Knowledge of medical equipment
- Knowledge of pharmaceutical products
- Strategic working
- Raising production
- Top producer status
Timeline
Neurocine BioSciences Field Nurse Educator
INIZIO
06.2024 - 10.2024
Telephonic Pharmacy Nurse
AnovoRx Specialty Pharmacy
10.2023 - Current
Bristol Myers Squibb Nurse Educator (Camzyos)
IQVIA
05.2023 - 06.2024
Janssen Stelara Nurse Navigator
SYNEOS HEALTH
06.2020 - 05.2023
Sanofi/Regeneron Nurse Educator (Dupixent)
AMERISOURCE BERGEN
08.2018 - 06.2020
Tele-solutions Nurse Manager/Contract
Syneos Health/InVentiv Clinical Solutions
02.2018 - 08.2018
Patient Liaison/Field/Contract
Publicis/Ultragenyx Pharmaceutical
06.2017 - 10.2017
Sanofi/Genzyme Nurse Educator (Lemtrada)
AMERISOURCE BERGEN
05.2015 - 06.2017
Regional Account Manager
PRECISION INFUSION
05.2013 - 05.2015
Quality Improvement Nurse Consultant
KIRBY PINES
12.2012 - 05.2013
Oncology Nurse Case Manager
METHODIST HEALTH CARE
06.2011 - 06.2012
Medical Appeals Nurse
SMITH & NEPHEW, INC.
03.2008 - 06.2011
M.B.A. - Business Administration
COLUMBIA SOUTHERN UNIVERSITY
B.S. - Health Care Management
SOUTHERN ILLINOIS UNIVERSITY
Diploma - Nursing
BAPTIST COLLEGE OF HEALTH SERVICES