Wil Hyland
Vicksburg
Summary
Dynamic Agency Manager at MS Farm Bureau Insurance with a proven track record in sales growth and relationship building. Recognized as a six time Round Table Winner, I excel in problem-solving and customer service, fostering a positive team environment while driving performance and achieving agency goals.
Overview
14
14
years of professional experience
Work History
Agency Manager
MS Farm Bureau Insurance
06.2024 - Current
- Managed staff performance by proactively addressing deficiencies and training weaknesses.
- Managed oversight of client accounts, policy changes, claims processing, and billing inquiries.
- Led weekly team meetings to maintain accountability and celebrate successes.
- Managed agency budget and finances.
- Facilitated a supportive work environment that focused on positivity and production.
Sales Agent
MS Farm Bureau Insurance
08.2022 - 06.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- 2 time Farm Bureau Round Table Winner
- 2 time Master Agent Qualifier
Sales Agent
MS Farm Bureau Insurance
07.2017 - 08.2022
- 4 time Farm Bureau Round Table Winner
- 2 time Master Agent qualifier
Platoon Sergeant
Army National Guard
01.2012 - 08.2017
- Trained, supervised and organized over 12 soldiers and personnel.
- Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
- Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
Education
Bachelor of Science - Forest Resources
Mississippi State University
Starkville, MS08-2016
Skills
- Relationship building
- Sales growth
- Problem-solving
- Customer service
- Self motivation
- Goal setting
Timeline
Agency Manager
MS Farm Bureau Insurance
06.2024 - Current
Sales Agent
MS Farm Bureau Insurance
08.2022 - 06.2024
Sales Agent
MS Farm Bureau Insurance
07.2017 - 08.2022
Platoon Sergeant
Army National Guard
01.2012 - 08.2017
Bachelor of Science - Forest Resources
Mississippi State University
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