Dominick Howe
Southaven
Summary
Personable Grocery Clerk offering 3 years of experience in front-end and backroom store activities. Demonstrated skill with POS operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives.
Overview
3
3
years of professional experience
Work History
Grocery Clerk
Kroger
11.2023 - 04.2025
- Retrieved items for customers and verified prices.
- Used pallet jacks, power jacks, and straddle stacks to organize and move product.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Set up new sales displays each week with fresh merchandise.
Package Handler
FedEx
03.2024 - 08.2024
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded and unloaded packages from delivery trucks, ensuring accurate sorting and timely distribution.
- Maintained a clean and safe work environment by adhering to strict safety protocols and organizational standards.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Customer Assistant
Office Depot
03.2022 - 04.2023
- Provided exceptional customer service over the phone by addressing inquiries, troubleshooting issues, and offering tailored product recommendations to meet customer needs
- Assisted guests with order placement, returns, exchanges, and product inquiries via phone, ensuring accurate and efficient handling of each request
- Managed a high volume of incoming calls, resolving customer concerns with professionalism and clarity, resulting in improved customer satisfaction and loyalty
Education
Diploma -
Horn Lake High School
Horn Lake, MS05.2024
Skills
- Customer Service Excellence
- Inventory Management
- Cash Handling
- Point-of-Sale (POS) System Operation
- Effective Communication
- Problem Solving
- Time Management
- Team Collaboration
- Organizational Skills
- Conflict Resolution
- Multitasking
- Adaptability
- Attention to Detail
- Shrinkage prevention
Timeline
Package Handler
FedEx
03.2024 - 08.2024
Grocery Clerk
Kroger
11.2023 - 04.2025
Customer Assistant
Office Depot
03.2022 - 04.2023
Diploma -
Horn Lake High School
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