Residential Loan Processor with a proven track record at Renasant Bank, excelling in regulatory compliance and customer service. Streamlined document processes, enhancing efficiency and reducing turnaround time. Established strong relationships with stakeholders, proactively resolving issues and implementing quality control measures that minimized discrepancies in client files. Proficient with most Microsoft applications and Excel.
Overview
22
22
years of professional experience
Work History
Residential Loan Processor / TRID Quality Control
Renasant Bank Previously The First Bank
05.2015 - Current
Reviewed loan applications for compliance with regulations and standards.
Streamlined document collection processes to enhance efficiency and reduce turnaround time.
Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
Provided quick turnaround times to maintain fast-past schedule.
Implemented quality control measures that resulted in reduced discrepancies within client files.
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Evaluated approvals against established bank and government lending standards.
Senior Loan Processor and Administrative Assistant
Bancorpsouth
12.2003 - 05.2014
Collaborated with Private Banking clients to open diverse accounts.
Upheld strict privacy and confidentiality guidelines.
Provided personalized service to fulfill client banking requirements.
Coordinated travel logistics by arranging flights, accommodations, and dining reservations for President of Private Banking Department.
Recorded official check transactions daily, guaranteeing compliance with established government and bank regulations.
Efficiently handled client problems, guaranteeing timely execution of requests.
Assisted Vice Presidents in Private Banking Department by entering and preparing loan application data when needed.
Education
Parallel Studies
Jones County Junior College
Ellisville, MS
Cosmetology -
Jones County Junior College
Ellisville, MS
08.1988
Skills
Teamwork and collaboration
Information verification
Regulatory compliance
Dedicated work ethic
Customer service
Motivated and loyal
Policy adherence
Verifying information
Underwriting collaboration
Customer service-focused
Customer relations
Timeline
Residential Loan Processor / TRID Quality Control
Renasant Bank Previously The First Bank
05.2015 - Current
Senior Loan Processor and Administrative Assistant