Doris Mahaffey
Hazlehurst
Summary
Experienced Tax Preparer skilled in maximizing client satisfaction through accurate tax preparation and compliance. Expertise in problem-solving, time management, and client education enhances customer relations and loyalty. Strong background in team leadership and effective communication fosters collaboration and high service standards. Committed to thorough financial document review and client guidance on deductions and credits to optimize refunds. Detail-oriented tax preparer with proficiency in tax software and a strong understanding of compliance guidelines. Dedicated to guiding clients through complex tax processes to maximize refunds.
Overview
9
9
years of professional experience
Work History
Tax Preparer
Jackson Hewitt
Crystal Springs
11.2025 - 04.2026
- Prepared individual tax returns using tax software and compliance guidelines.
- Guided clients in understanding tax forms and documentation requirements, enhancing their filing confidence.
- Reviewed client financial documents for accuracy and completeness, ensuring compliance with tax regulations.
- Maintained confidential client information in accordance with privacy regulations.
- Informed clients about available deductions and credits, helping them maximize potential refunds.
Commercial Driver
AutoZone
Hazlehurst
08.2020 - 05.2025
- Operated delivery vehicles to ensure timely transport of auto parts, contributing to customer satisfaction and operational efficiency.
- Managed inventory through efficient loading and unloading of products at distribution centers, supporting streamlined operations.
- Adhered to local traffic laws and company policies for safe driving practices.
- Utilized GPS systems for navigation during trips.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Complied with traffic laws while operating commercial vehicles, maintaining a clean driving record and promoting safety.
Shift Manager
Pizza Hut
Byram
07.2019 - 11.2021
- Supervised team members to optimize food preparation and service efficiency.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Implemented safety protocols to ensure a clean and safe work environment.
- Managed daily cash intake by counting out registers and tabulating profits.
- Assisted employees in completing tasks during peak periods to maintain service flow.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Trained new employees on company policies and customer service standards to enhance team performance.
Cashier
Murphy USA
Hazlehurst
04.2017 - 07.2020
- Handled cash, credit, and debit transactions using point-of-sale systems.
- Processed customer transactions with accuracy at busy fuel station, ensuring smooth service during high traffic.
- Assisted customers with product inquiries, delivering friendly service to enhance customer satisfaction.
- Educated customers on promotions and loyalty programs, fostering greater engagement and participation.
- Stocked shelves and organized merchandise to enhance product visibility and accessibility.
Education
Some College (No Degree) - Criminal Justice
Virginia College
MississippiSkills
- Tax compliance knowledge
- Tax software proficiency
- Financial document review
- Record keeping
- Customer relationship management
- Client education
Timeline
Tax Preparer
Jackson Hewitt
11.2025 - 04.2026
Commercial Driver
AutoZone
08.2020 - 05.2025
Shift Manager
Pizza Hut
07.2019 - 11.2021
Cashier
Murphy USA
04.2017 - 07.2020
Some College (No Degree) - Criminal Justice
Virginia College