Dr Vanessa Stone, CHRM, LNHA
Hattiesburg,MS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proven leader in healthcare administration, adept at driving quality improvement and operational efficiency. At Ascent Healthcare Management, enhanced profits by a significant percentage, reduced staff turnover, and fostered patient satisfaction. Skilled in Organizational Leadership and adept at Personnel Management, my approach ensures compliance, optimizes team performance, and champions patient safety. Seasoned Nursing Home Administrator offering 17 years of experience in healthcare administration. Proven success in leading initiatives to improve day-to-day business functions and resident quality of life. Accomplished in working with board members, department heads and internal teams to establish multi-year strategies and navigating complex changes governing subsidized and long-term care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Nursing Home Administrator
Ascent Healthare Management
01.2023 - Current
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Maintained strong knowledge of applicable governing requirements and submitted documentation and reports in accordance with state regulations and guidelines.
- Led quality improvement initiatives focused on enhancing patient satisfaction scores and reducing readmission rates.
- Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
- Reduced staff turnover by fostering a positive work environment through open communication and proactive problem solving.
- Created documents such as employee write-ups and incident reports to develop and implement corrective action plans.
- Ensured regulatory compliance by conducting internal audits, addressing deficiencies promptly, and maintaining up-to-date knowledge of industry standards and regulations.
- Complied with statutory, regulatory, state and federal guidelines in terms of benefits and developed appropriate procedures to meet strategic initiatives for nursing home.
- Ensured seamless transitions between shifts by effectively communicating pertinent information during daily handoff meetings among department heads.
- Guided and mentored over 100 employees in 140-bed facility while overseeing daily administrative tasks.
- Managed budget while monitoring accounts payable and receivable, billing and claims processes to obtain reimbursements.
- Maintained strong knowledge of applicable governing requirements and submitted documentation and reports in accordance with Healthcare programs.
- Presented financial reports such as income documents, balance sheets and cash flow statement to corporate management.
- Facilitated ongoing staff development through comprehensive training programs, mentorship opportunities, and performance evaluations.
- Served as an advocate for resident rights, addressing any concerns or grievances promptly and ensuring fair resolution.
- Collaborated with clinical teams to develop evidence-based policies and procedures that ensured consistent delivery of high-quality care services.
- Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings.
- Verified cost reports by following up with Medicare and Medicaid intermediaries.
- Maintained accurate documentation of all relevant information, including licensure renewals, annual surveys, and corrective action plans, to ensure ongoing compliance with state regulations.
- Maintained compliance with Centers for Medicare and Medicaid Services (CMS) requirements, submitting payroll-based journal (PBJ) reports and re-evaluation reports for continued participation in Medicare and Medicaid programs.
- Supervised financial transactions for both employees and patients.
- Controlled accounts payable, accounts receivable, billing and claims processes to obtain maximum reimbursement from Medicare, Medicaid and other insurance providers.
- Developed strong relationships with local healthcare providers, increasing referral rates and strengthening the facility's reputation within the community.
- Managed financial performance, ensuring budget compliance and maximizing revenue generation through accurate billing and reimbursement practices.
- Managed operations at an 140-bed facility.
- Oversees overall day to day Operation of facility
- Maintains Quality and Assurance Monitoring Monthly
- Manages Department Heads and their overall performance for facility
- Maintains goals for budgeted year for census and patient per day projections
- Monitors monthly inventory for all supplies throughout facility
- Assures facility Is in compliance with State and Federal Regulations, Responsible for Chair Quality Assurance Committee and implement new processes for performance improvement plans.
- Direct day-to-day administrative and operational functions for 140-bed facility, providing guidance and leadership to over 125 employees across more than 13 departments.
- Generated and reviewed incident reports and employee write-ups to pursue appropriate corrective action plans.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Organized and facilitated 13 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
- Managed financial transactions and functions for over employees and patients.
- Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
- Controlled accounts payable, accounts receivable, billing and claims processes to obtain maximum reimbursement from Medicare, Medicaid and other insurance providers.
- Maintained compliance with statutory, regulatory, state and federal guidelines for benefits and developed appropriate procedures to meet nursing home objectives.
- Complied with statutory, regulatory, state and federal guidelines in terms of benefits and developed appropriate procedures to meet strategic initiatives for nursing home.
Executive Staffing Manager
Forrest General Hospital
01.2015 - 01.2023
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Developed targeted recruiting plans for hard-to-fill positions, resulting in successful placements within tight deadlines.
- Established strong rapport with colleges, universities, and trade schools to facilitate mutually beneficial partnerships that promoted talent acquisition initiatives within targeted demographics.
- Collaborated with HR teams to ensure compliance with employment laws, regulations, and company policies throughout the recruitment process.
- Managing Taylor Communications/Effective Workflow database while ensuring all policies, protocols, and standards of care for hospital are up to date and within laws and regulations of Joint Commission.
- Communicates closely with Vice Presidents and Executive Directors at times of inadequate staffing to ensure appropriate patient care.
- Serve as resource to department managers and other employees.
- Manages and approves scheduled time off based on staffing and guidelines.
- Develops staff schedules in advance based on patient volume and center needs.
- Financial analyses of monthly/annual projection of growth and spending.
- Recruitment and hiring processes; interviewing and annual performance evaluations.
- Communicate with Finance department regarding staff payroll and approving of appropriate compensation for unit staff (i.e., incentive pay) .
- Processes employees' pay checks and incentives by collecting their payroll data and timesheets .
- Verifies employees' work hours and payment through payroll system, issuing deductions, earnings and other statements to employees and updating payroll records regularly .
- Generate schedules and any reports necessary for Unit Managers and Directors .
- Conducts meetings for Forrest General Hospital board for Nurse Practice Committees, Board of Trustees, Department of Pediatrics and OBGYN working directly with department chairs on meeting agenda items.
- Act as liaison between corporate Human Resources and hospital management.
- Prepares and conducts interviews for new medical employees.
- Requisition management, invoicing and vendor logistics and auditing of approved requisitions .
- Attends medical staff meetings as administrative liaison to assure.
- Managing Lippincott Procedures ensuring that all hospital procedures are up to date and within laws and regulations of Joint Commission.
- Utilizes and maintains staffing scheduling software/programs to schedule shifts, monitor staffing levels, and input related data .
- Supervises hospital's personnel needs .
- Develops and implements staffing solutions, adhering to hospital's guidelines, and maintaining industry regulations .
- Foster relationships with both employees and external vendors coordinating with Unit managers/Staff always ensuring adequate staffing in facility.
- Performed sourcing, interviewing, negotiations, and hiring. · Reviewed applications and resumes to support hiring activities.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for over 50 new employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Facilitated communication and coordination between employees and management.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Education
Bachelor of Science - Nursing
William Carey University
Hattiesburg, MSDoctorate - Health Administration
Walden University
Minneapolis, MN06.2020
Master of Science - Health Administration
Belhaven University
Jackson, MS08.2015
Bachelor of Science - Biology
William Carey University
Hattiesburg, MS04.2013
Skills
- Organizational Leadership
- Operations Management
- Quality Improvement
- Personnel Management
- Patient Relations
- Healthcare administration
- Business Development
- Human Resources
- Project Oversight
- Accreditation Coordination
- Profit improvements
- Performance Improvement
- Budgeting expertise
- Human Resources Management
- Patient Safety
- Critical Thinking
- Decision-Making
- Employee Supervision
- CPR/AED
- Quality Control
- Staff Management
- Team Leadership
- Attention to Detail
- Research and analysis
- Public Speaking
- Creative Instruction
- Goal Setting
- Blackboard
- Online Class Discussion
- Course Development
Accomplishments
- UKG Kronos Workforce Central
- Lippincott Procedures
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Epic 2012,2016
- Electronic Health Records Management
- Personnel Management
- Organizational Policies
- Patient Relations
- Recruitment and Hiring
- Team Meeting Management
- Clinical Staff Management
- Customer Communication
- Operations Management
- Employee Relations
- Leadership Development
- UKG Kronos Workforce Central
- Lippincott Procedures
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Epic 2012,2016
- Electronic Health Records Management
- Personnel Management
- Organizational Policies
- Patient Relations
- Recruitment and Hiring
- Team Meeting Management
- Clinical Staff Management
- Customer Communication
- Operations Management
- Employee Relations
- Leadership Development
Certification
- Licensed Nursing Home Administrator [12/2022]
- Human Resources Nursing Assistant Basic Life Support (BLS)
- Executive Leadership Certification Advanced Leadership Certification Community Service/Extracurricular Activities
- The American College of Healthcare Executives William Carey University's Student Nurses Association President 2020-2021
- Student President of Walden University's The National Society of Leadership and Success Chapter
- Medical Group Management Association Member of Mississippi Healthcare Executives
Timeline
Licensed Nursing Home Administrator
Ascent Healthare Management
01.2023 - Current
Executive Staffing Manager
Forrest General Hospital
01.2015 - 01.2023
Bachelor of Science - Nursing
William Carey University
Doctorate - Health Administration
Walden University
Master of Science - Health Administration
Belhaven University
Bachelor of Science - Biology
William Carey University
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